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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Kerala

A V DEVARAJAN V/S SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S RENGANATHAN

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 379/16JUDGMENT DATED :22.02.2019(Appeal filed against the order in CC.No.376/2014on the file of CDRF, Kannur )PRESENTSRI.T.S.P.MOOSATH : JUDICIAL MEMBERSRI.RANJIT.R : M...

Case Number: 16

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Date of Filing: 16-06-2016

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Date of Upload: 20-03-2019

Delhi

M/S. Northern Railway V/S Smriti Thapar

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001CC No.-586 /2011 ...

Case Number: 17

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Date of Filing: 17-01-2014

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Date of Upload: 26-02-2019

Madhya Pradesh

Station Master Madhya Railway Betul V/S Smt Vishakha Vyas

Railway  

Court Name: Betul

Appelant Advocate Akash Shukla

Respondant Advocate Iqbal Bharti

Case Number: 47

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Date of Filing: 25-09-2017

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Date of Upload: 23-02-2019

Rajasthan

RAILWAY V/S UMANG SHARMA

Railway  

Court Name: Ajmer

Appelant Advocate ADV.S.P. SHARMA

Respondant Advocate

Case Number: 95

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Date of Filing: 16-03-2018

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Date of Upload: 21-02-2019

Gujarat

INDIAN RAILWAY V/S PRAVEEN TULSIAN

Railway   Indian Railway  

Court Name: Surat Addl

Appelant Advocate SELF

Respondant Advocate PRANAY RAJPOOT

Case Number: 17

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Date of Filing: 04-12-2017

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Date of Upload: 20-10-2020

Rajasthan

Ummd Mal Jain s/o Panna Lal Ji Jain V/S Union of India Through Railway Board

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Anil Saxena

Respondant Advocate

Case Number: 339

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Date of Filing: 30-05-2018

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Date of Upload: 20-02-2019

Rajasthan

Union of India Through Railway Board V/S Ummedmal Jain s/o Late Shri Pannalal ji

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Self

Respondant Advocate

Case Number: 291

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Date of Filing: 14-05-2018

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Date of Upload: 20-02-2019

Madhya Pradesh

CHAIRMAN RAILWAY BOARD AND OTHERS V/S RISHI KUMAR AGRAWAL S/O LATE KESHAVRAM AGRAWAL

Railway  

Court Name: Satna

Appelant Advocate rajeev khare

Respondant Advocate K.P.MISHRA

Case Number: 257

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Date of Filing: 03-10-2016

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Date of Upload: 05-03-2019

Chhattisgarh

Manager, South East Central Railway V/S Sheetal Prasad Sharma

Railway  

Court Name: Durg

Appelant Advocate Mr. Prashant Sinha

Respondant Advocate Mr. Ashok Yadav

Case Number: 18

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Date of Filing: 02-04-2018

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Date of Upload: 01-03-2019

Chhattisgarh

Saudamini Meshram V/S South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Shri Ruchir Jhanwar

Case Number: 18

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Date of Filing: 04-08-2018

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Date of Upload: 15-02-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.