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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Madhya Pradesh

RAILWAY V/S A.P.CHANDRA

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

5.3.2019. None for appellant inspite of issuance of SPC. Shri Bhupendra Singh Lodhi, learned counsel for respondents. Dismissed for want of prosecution. (Justice Shantanu Kemkar) (Dr. Monika Malik) President Member...

Case Number: 13

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Date of Filing: 31-07-2014

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Date of Upload: 05-03-2019

Chhattisgarh

Bharat Sangh south east railway & Anr V/S Shehzad Qureshi

Railway  

Court Name: Raigarh

Appelant Advocate P Kndoo

Respondant Advocate

Case Number: 215

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Date of Filing: 03-12-2018

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Date of Upload: 11-03-2019

Madhya Pradesh

D.R.M. RAILWAY V/S VINOD BANSAL

Railway  

Court Name: Datia

Appelant Advocate RAJESH PATHAK

Respondant Advocate R. K. SETH

Case Number: 109

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Date of Filing: 24-07-2015

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Date of Upload: 06-03-2019

Karnataka

Case Number: 29

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Date of Filing: 08-05-2017

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Date of Upload: 12-03-2019

Madhya Pradesh

WESTERN RAILWAY V/S PREMLATA JAIN

Railway   Western Railway  

Court Name: Ratlam

Appelant Advocate ABSENT

Respondant Advocate Absent

Case Number: 46

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Date of Filing: 04-12-2014

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Date of Upload: 27-02-2019

Chhattisgarh

Smt.Asha Yadav V/S Vanijyik mahaprabandhak, Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri Vansh Kumar Janghel

Respondant Advocate Shri Sanjay Singh

Case Number: 18

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Date of Filing: 24-10-2018

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Date of Upload: 01-03-2019

Madhya Pradesh

RAILWAY PAARSAL VIBHAG V/S JAVED KHAN

Railway  

Court Name: East Nimar

Appelant Advocate JAVED KHAN

Respondant Advocate

Case Number: 34

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Date of Filing: 26-02-2019

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Date of Upload: 28-02-2019

Madhya Pradesh

Railway V/S Smt Parvina Lad

Railway  

Court Name: East Nimar

Appelant Advocate Rishi Gupta

Respondant Advocate

Case Number: 7

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Date of Filing: 15-01-2018

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Date of Upload: 28-02-2019

Haryana

IRCTC (INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD) V/S LT.COL(Retd)MANDEEP SINGH DHILLON

Irctc   Railway  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,PANCHKULAConsumer Compliant No.:35 of 2018Date of Institution:16.02.2018Date of Decision:25.02.2019Lt Col (Retd) Mandeep Singh Dhillon & Mrs Jatinder Kaur Dhillon, R/o # 462, Sector 2, Panchkula, Haryana. ....Complainants...

Case Number: 35

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Date of Filing: 16-02-2018

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Date of Upload: 01-03-2019

Chhattisgarh

Shashikala Agrawal V/S Sambhagiya Railway Manager & Anr.

Railway  

Court Name: StateCommission

Appelant Advocate Shri Ashok Kadam

Respondant Advocate

Case Number: 18

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Date of Filing: 25-07-2018

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Date of Upload: 28-02-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.