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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Madhya Pradesh

NORTH CENTRAL RAILWAY THROUGH STATION MANAGER, NEW DELHI V/S RAMESH CHANDRA BANSAL

Railway  

Court Name: Gwalior

Appelant Advocate HEMANT SHARMA

Respondant Advocate

Case Number: 248

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Date of Filing: 30-06-2015

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Date of Upload: 04-04-2019

Chhattisgarh

INDIAN UNIAN SACHIV RAILWAY BOARD AND OTHERS V/S SHRI S.P. CHATARJI

Railway  

Court Name: Bilaspur

Appelant Advocate SHRI K. SHRINIVASALU

Respondant Advocate SHRI RAJESH KUMAR DUBEY

Case Number: 15

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Date of Filing: 05-02-2015

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Date of Upload: 02-04-2019

Chhattisgarh

Railway & Anr. V/S Doctor Smt. Richa Bagrecha

Railway   Doctor  

Court Name: Raipur

Appelant Advocate Shri P. K. Nishad

Respondant Advocate

Case Number: 17

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Date of Filing: 06-11-2017

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Date of Upload: 20-03-2019

Delhi

M/S. GM Northern Railway V/S Dr. Shitla Prasad

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 943/2011 Dated:In the matter of: Dr. Shitla Prasad,E-268, Beta-1,Greater NoidaUttar Pradesh....

Case Number: 943

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Date of Filing: 04-10-2011

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Date of Upload: 05-04-2019

Madhya Pradesh

Railway board Rail Bhawan New Delhi V/S Shveta Yadav

Railway  

Court Name: Jabalpur

Appelant Advocate Manoj Gupta

Respondant Advocate

Case Number: 696

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Date of Filing: 02-12-2015

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Date of Upload: 11-03-2019

Chhattisgarh

Dilip Kumar Chaturvedi V/S Union of India Through G.M. South East Central Railway , Bilaspur & Ors.

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Smt. Seema Sharma

Case Number: 18

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Date of Filing: 01-10-2018

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Date of Upload: 08-03-2019

Madhya Pradesh

CENTRAL RAILWAY BOARD V/S SAVITRI SINGH

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

6.3.2019 Perused the PUD dated 13.2.2019 received from the President, District Consumer Disputes Redressal Forum, Satna (for short the “Forum”) seeking guidance about hearing of the complaint filed by one of the Member of the Forum Ms. Savitri Singh against Central Bo...

Case Number: 19

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Date of Filing: 25-02-2019

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Date of Upload: 06-03-2019

Rajasthan

Chief Commercial Manager Northen Western Railway V/S Amarnath Pareek s/o Lat. Mohanmohan Lal Pareek

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Umesh Nagpal

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO:155/2019Amarnath Pareek r/o House No. 3367 Govind Raiji ka Rasta, Kaan Mahajan ka Bard, Chandpole Bazar, Jaipur.Vs.Chief Commercial Manager ( Claims & Refunds) Traffic North Western R...

Case Number: 155

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Date of Filing: 19-02-2019

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Date of Upload: 11-03-2019

Madhya Pradesh

RAILWAY V/S A.P.CHANDRA

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

5.3.2019. None for appellant inspite of issuance of SPC. Shri Bhupendra Singh Lodhi, learned counsel for respondents. Dismissed for want of prosecution. (Justice Shantanu Kemkar) (Dr. Monika Malik) President Member...

Case Number: 13

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Date of Filing: 31-07-2014

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Date of Upload: 05-03-2019

Maharashtra

Railway Divisional Office ,Additional Divisional Railway Manager V/S Sharja Misar Shaikh

Railway  

Court Name: Jalna

Appelant Advocate self

Respondant Advocate

Case Number: 60

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Date of Filing: 22-02-2019

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Date of Upload: 06-03-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.