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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Maharashtra

THE DIVISIONAL RAIL MANAGER(COMM),WESTERN RAILWAY AND ORS V/S SHRI.KUNDANLAL JAYASWAL

Railway  

Court Name: StateCommission

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 17

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Date of Filing: 08-08-2017

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Date of Upload: 16-04-2019

Punjab

Vinay Kumar Garg V/S Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Vinay Kumar Garg

Respondant Advocate

Case Number: 233

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Date of Filing: 24-04-2018

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Date of Upload: 02-04-2019

West Bengal

Puspendu Dutta Chowdhury V/S General Manager, Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Mr. Avijit Bhuina.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/367/2016( Date of Filing : 28 Apr 2016 )(Arisen out of Order Dated 30/03/2016 in Case No. Complaint Case No. CC/376/2015 of District Kolkata-II(Central))1. General ...

Case Number: 367

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Date of Filing: 28-04-2016

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Date of Upload: 25-03-2019

Madhya Pradesh

North Central Railway V/S Smt Priyanka Gupta

Railway  

Court Name: Jabalpur

Appelant Advocate Manuj Gupta

Respondant Advocate Mukesh Tiwari

Case Number: 361

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Date of Filing: 14-07-2016

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Date of Upload: 03-04-2019

West Bengal

Railway Minister V/S Sri Ajay Kumar Chakrabarty

Railway  

Court Name: StateCommission

Appelant Advocate In-person/

Respondant Advocate Mr. Dipak Kumar Chatterjee.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/433/2017( Date of Filing : 12 Apr 2017 )(Arisen out of Order Dated 19/01/2017 in Case No. CC/02/2017 of District South 24 Parganas)1. Sri Ajay Kumar ChakrabartyS/o ...

Case Number: 433

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Date of Filing: 12-04-2017

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Date of Upload: 19-03-2019

Rajasthan

North Western Railway V/S Manak Chand

Railway   Western Railway  

Court Name: Bikaner

Appelant Advocate Sh. Sandeep Swami

Respondant Advocate

Case Number: 3

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Date of Filing: 12-03-2019

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Date of Upload: 18-03-2019

Uttar Pradesh

East Railway V/S Reena Agarwal

Railway  

Court Name: Bareilly-II

Appelant Advocate K.K. Rai

Respondant Advocate

Case Number: 2

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Date of Filing: 03-01-2017

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Date of Upload: 23-03-2019

Uttar Pradesh

GENERAL MANAGER NORTHERN RAILWAY AND 3 OTHERS V/S UMESH KUMAR SINGH S/O LATE VIRPAL SINGH

Railway  

Court Name: Shahjahanpur

Appelant Advocate

Respondant Advocate

Case Number: 42

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Date of Filing: 10-08-1999

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Date of Upload: 30-03-2019

Madhya Pradesh

NORTH CENTRAL RAILWAY THROUGH STATION MANAGER, NEW DELHI V/S RAMESH CHANDRA BANSAL

Railway  

Court Name: Gwalior

Appelant Advocate HEMANT SHARMA

Respondant Advocate

Case Number: 248

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Date of Filing: 30-06-2015

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Date of Upload: 04-04-2019

Andhra Pradesh

M/s. Indian Railway Catering and Tourism Corp.Ltd., V/S A. Hazarath Rao

Railway   Indian Railway  

Court Name: Guntur

Appelant Advocate P. Narasimha Rao

Respondant Advocate

Case Number: 144

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Date of Filing: 27-11-2018

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Date of Upload: 21-03-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.