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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Maharashtra

The Divisional Commercial Manager, Western Railway V/S Kundan Lal Jayaswal

Railway   Western Railway  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 01-11-2018

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Date of Upload: 18-06-2019

Karnataka

1. The Divisional Railway Manager, V/S 1. J.S.Vijay

Railway  

Court Name: Davangere

Appelant Advocate S.N.S.

Respondant Advocate

Case Number: 1

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Date of Filing: 20-03-2019

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Date of Upload: 20-06-2019

Madhya Pradesh

RAILWAY V/S RAJENDRA SINGH SURYAWANSHI

Railway  

Court Name: Mandsaur

Appelant Advocate RAJENDRA SINGH SURYAWANSHI

Respondant Advocate

Case Number: 17

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Date of Filing: 05-03-2019

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Date of Upload: 14-06-2019

Punjab

DRM, Northern Railway V/S Data Ram Mishra

Railway  

Court Name: StateCommission

Appelant Advocate Sukhandeep Singh

Respondant Advocate

Case Number: 150

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Date of Filing: 18-03-2019

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Date of Upload: 01-07-2019

West Bengal

The Deputy Chief Operations Manager/comml, Metro Railway , Kolkata V/S Ajoy Chatterjee

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/183/2019( Date of Filing : 27 May 2019 )1. Ajoy Chatterjee9, Peary Mohan Roy Road, Kolkata-700027, P.S. Chetla............Complainant(s...

Case Number: 183

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Date of Filing: 27-05-2019

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Date of Upload: 17-06-2019

Delhi

M/S. Union of India (Ministry of Railway Northern Railway) V/S Kali Charan

Union Of India   Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./19/2009 Dated: In the matter of: Shri. Kali Charan S/o Late Shri Ram Jit R/o House No. 101, Vill & P.O. Kataiteekar, Distt. Gor...

Case Number: 19

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Date of Filing: 02-01-2009

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Date of Upload: 20-06-2019

Delhi

M/S. Union of India (Ministry of Railway Northern Railway) V/S Kali Charan

Union Of India   Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./20/2009 Dated:In the matter of:Shri. Kali Charan S/o Late Sheri Ram JitChandni D/o Shri Kali charan …… Complainant...

Case Number: 20

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Date of Filing: 02-01-2009

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Date of Upload: 20-06-2019

Kerala

JOHNY V/S GENERAL MANAGER SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate s renganathan

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 136/16JUDGMENT DATED : 12.06.2019(Appeal filed against the order in CC.No.201/15on the file of CDRF, Kalpetta, Wayanad)PRESENTSRI.T.S.P.MOOSATH : JUDICIAL MEMBERSMT.BEEN...

Case Number: 16

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Date of Filing: 24-02-2016

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Date of Upload: 16-07-2019

Madhya Pradesh

STATION MASTER WEST CENTRAL RAILWAY REWA V/S RAJENDRA KUMAR BANSAL SO RAMPRATAP BANSAL

Railway  

Court Name: Rewa

Appelant Advocate SUNIL AGRAWAL

Respondant Advocate AMIRULLA KHAN

Case Number: 229

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Date of Filing: 18-08-2017

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Date of Upload: 24-06-2019

Uttar Pradesh

Northern Railway V/S Puneet Srivastav

Railway  

Court Name: Bareilly-I

Appelant Advocate Nandan Singh

Respondant Advocate Krishna Gopal Dixit

Case Number: 83

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Date of Filing: 19-07-2016

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Date of Upload: 24-07-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.