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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

NCDRC

KAMAL NARAIN ROY V/S STATION MASTER, RAJNAGAR RAILWAY STATION & 2 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate DR. SARBJIT SHARMA, MS. KUSUM SANEHI, MS. NEHA DUGGAL & MS. RABIA SINGH PATHANIA

Respondant Advocate MR. PAWAN KUMAR RAY

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1903 OF 2015(Against the Order dated 13/01/2015 in Appeal No. 435/2008 of the State Commission Bihar)1. STATION MASTER, RAJNAGAR RAILWAY STATION & 2 ORS.MADHUBANIBIHAR2. THE STATION MASTERJAI NAGAR RAI...

Case Number: 1903

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Date of Filing: 27-07-2015

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Date of Upload: 05-07-2019

Chhattisgarh

Chairman Railway Board indian railways new delhi & Ors V/S Yogendra Thakar & Ors

Railways   Railways   Railway  

Court Name: Raigarh

Appelant Advocate Satayandra Singh

Respondant Advocate

Case Number: 19

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Date of Filing: 01-05-2019

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Date of Upload: 05-07-2019

Maharashtra

SOUTH EAST CENTRAL RAILWAY THROUGH THE STATION MANAGER V/S SMT. NAMIKA CHAITRAM PAGARWAR

Railway  

Court Name: Gondia

Appelant Advocate MR. V.N.DASARIYA

Respondant Advocate MR. S. B. RAJANKAR

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGOAN ROAD, GONDIAMAHARASHTRAComplaint Case No. CC/18/73( Date of Filing : 04 Jul 2018 )1. SMT. NAMIKA CHAITRAM PAGARWARR/O. WARD NO.5, NAGARAGONDIAMAHARASHTRA2. PRANAV CHAITRAM P...

Case Number: 18

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Date of Filing: 04-07-2018

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Date of Upload: 03-07-2019

Tamil Nadu

M/s.Kaya Skin Clinic Rep by its Proprietor V/S Ms.Suhani Singha D/o.Sanjea Singha Ganga The Railway officers Enclaure

Clinic   Railway  

Court Name: North Chennai

Appelant Advocate Aravind Subramaniam

Respondant Advocate M/S.Rajkumar, Jhabakh op1 op2

Complaint presented on: 19.01.2018 Order pronounced on: 27.06.2019DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (NORTH) 2nd Floor, Frazer Bridge Road, V.O.C.Nagar, Park Town, Chennai-3PRESENT: TMT.K.LAKSHMIKANTHAM, B.SC., B.L., DTL.,DCL, DL & AL PRESIDENTTMT.P.V.JEYANT...

Case Number: 13

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Date of Filing: 01-02-2018

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Date of Upload: 23-07-2019

Karnataka

The Divisional Railway Manager, V/S T.C.Gupta,

Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Complaint filed on: 19.05.2018Disposed on: 25.06.2019BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027CC.No.862/2018DATED THIS THE 25th JUNE OF 2019PRESENTSMT.PRATHIBHA...

Case Number: 862

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Date of Filing: 19-05-2018

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Date of Upload: 28-06-2019

Telangana

South Central Railway V/S G.V.S Prasad Rao

Railway  

Court Name: Hyderabad

Appelant Advocate GVS Prasad Rao

Respondant Advocate Ms. Vijaya Sagi

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM I HYDERABAD(9th Floor, Chandravihar Complex, M.J. Road, Nampally, Hyderabad 500 001)Complaint Case No. CC/19/2017( Date of Filing : 30 Dec 2016 )1. G.V.S Prasad RaoS/o. G Rama Rao, Aged 58, Occ. Advocate, R/o. 6-3-456/9, 2nd F...

Case Number: 19

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Date of Filing: 30-12-2016

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Date of Upload: 12-07-2019

West Bengal

Railway Board & Ors. V/S Sri Raghunath Chakraborty & Ors.

Railway  

Court Name: StateCommission

Appelant Advocate Mrs. Amrita De

Respondant Advocate Mr. P. Prasad. Ms. Rimpa Joardar.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/324/2018( Date of Filing : 04 Apr 2018 )(Arisen out of Order Dated 20/03/2018 in Case No. Complaint Case No. CC/77/2018 of District Kolkata-I(North))1. Sri Raghunat...

Case Number: 324

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Date of Filing: 04-04-2018

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Date of Upload: 24-06-2019

Maharashtra

Divisional Railway Manager, South East Central Railways (Nagpur) V/S Mr. Pradeep Kumar Kar, Through Power of Attaoney Holder Miss Amrita Kar

Railways   Railways   Railway  

Court Name: Nagpur

Appelant Advocate Self

Respondant Advocate ADV. SHRI VANDAN GADKARI

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/296/2017( Date of Filing : 17 Jul 2017 )1. Mr. Pradeep Kumar Kar, Through Power of Attaoney Holder Miss Amrita KarR/o. Plot No. 29, ...

Case Number: 296

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Date of Filing: 17-07-2017

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Date of Upload: 27-06-2019

Chhattisgarh

S.C.Gulati & Ors. V/S Union of India South East Central Railway & Ors.

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Shri Ved Prakash Pandey

Respondant Advocate Shri Anurag Thaker

Case Number: 19

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Date of Filing: 09-01-2019

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Date of Upload: 24-06-2019

Madhya Pradesh

East central railway Varansi V/S Smt Sarita Srivastawa

Railway  

Court Name: Damoh

Appelant Advocate Shri Manoj soni

Respondant Advocate NA

Case Number: 113

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Date of Filing: 01-11-2018

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Date of Upload: 05-07-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.