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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Madhya Pradesh

Station Master North Central Railway V/S Aakash Rai

Railway  

Court Name: Chhatarpur

Appelant Advocate Shri V. N. Shrivastava

Respondant Advocate

Case Number: 18

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Date of Filing: 27-11-2018

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Date of Upload: 15-07-2019

Rajasthan

Bank of Baroda Railway Campus Branch V/S Jitendra Sharma s/o Lat. Suraj Narayan Sharma

Bank Of Baroda   Bank Of Baroda   Railway  

Court Name: StateCommission

Appelant Advocate R.K.Sharma

Respondant Advocate

Case Number: 121

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Date of Filing: 15-02-2018

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Date of Upload: 15-07-2019

Karnataka

Station Manager, Ballari Railway Station & Another V/S P Raghavendra Reddy

Railway  

Court Name: Bellary

Appelant Advocate In Person

Respondant Advocate A N For R1 & R2

Case Number: 18

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Date of Filing: 04-02-2019

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Date of Upload: 30-07-2019

Tamil Nadu

Uncon of India Owning southern Railway Rep by its General Manager V/S Vasanthakumar

Railway  

Court Name: North Chennai

Appelant Advocate M/s.B.Antony Royston & G.Kandan

Respondant Advocate K.Muthamil raja op

Case Number: 119

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Date of Filing: 18-09-2017

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Date of Upload: 05-08-2019

Haryana

Indian Railway V/S Anil Dua

Railway   Indian Railway  

Court Name: Rohtak

Appelant Advocate Sh. Amit Dhaka

Respondant Advocate Sh. H.R. Vats

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. 348/2018( Date of Filing : 01 Aug 2018 )1. Anil Dua S/o Sh. Satpaul Dua R/o H.No. 722/22 Jhang Colony, Rohtak............Complainant(s)Versus1. Indian RailwayNorth Zone, Baroda House, New Delhi ...

Case Number: 348

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Date of Filing: 01-08-2018

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Date of Upload: 17-07-2019

Madhya Pradesh

western railway V/S jagdish rangwani

Railway   Western Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 2014

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Date of Filing: 01-03-2014

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Date of Upload: 10-07-2019

Madhya Pradesh

Railway bord V/S Smt.Anima ubeja

Railway  

Court Name: East Nimar

Appelant Advocate Raish Aahamd

Respondant Advocate

Case Number: 14

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Date of Filing: 28-01-2019

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Date of Upload: 15-07-2019

Delhi

M/S. Indian Railway & Anr. V/S Saroj Kr.Singh

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./575/2016 Dated:In the matter of: Shri Saroj Kumar sing...

Case Number: 575

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Date of Filing: 11-08-2016

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Date of Upload: 17-07-2019

Chhattisgarh

Railway & Anr. V/S Manik Chatarjee

Railway  

Court Name: Raipur

Appelant Advocate In Person

Respondant Advocate Shri Rakesh Shukla

Case Number: 18

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Date of Filing: 17-12-2018

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Date of Upload: 08-07-2019

West Bengal

The General Manager, Eastern Railway and another V/S Amalendu Bikas Mahapatra

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/350/2018( Date of Filing : 21 Dec 2018 )1. Amalendu Bikas MahapatraFlat - 6, FD - 458, Salt Lake, P.S. - Bidhannagar (South),...

Case Number: 350

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Date of Filing: 21-12-2018

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Date of Upload: 04-07-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.