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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Gujarat

INDIAN RAILWAY KETRING-IRCTC V/S VINODCHANDRA LALLUBHAI PATEL

Railway   Indian Railway  

Court Name: Kheda

Appelant Advocate SELF

Respondant Advocate U A DHAGAT

Case Number: 19

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Date of Filing: 11-02-2019

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Date of Upload: 25-07-2019

Rajasthan

Chief Commercial Manager Northen Western Railway V/S Mohammad Rahish Shekh s/o Sirajuddin Shekh

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Pawan Gupta

Respondant Advocate

Case Number: 25

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Date of Filing: 15-01-2019

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Date of Upload: 24-07-2019

Punjab

General Manager Nirthern Railway V/S Karamjit Singh Dhaliwal

Railway  

Court Name: Faridkot

Appelant Advocate Ashu Mittal

Respondant Advocate

Judgment OrderFinal OrderComplaint Case No. CC/17/359( Date of Filing : 01 Nov 2017 )1. Karamjit Singh Dhaliwal S/o Sh. Ujjagar Singh Dhaliwal r/o Opp. Sagar Police Station St. No. 6 Faridkot FaridkotPUNJAB...........Complainant(s)Versus1. General Manager Nirthern RailwayGeneral ...

Case Number: 17

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Date of Filing: 01-11-2017

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Date of Upload: 12-11-2020

Andhra Pradesh

DIVISIONAL RAILWAY MANAGER, Visakhapatnam-530016 V/S DR. ADDEPALLI VENKATA NARASIMHA CHETTY

Railway  

Court Name: Visakhapatnam

Appelant Advocate CNSP.KRISHNA RAO

Respondant Advocate K.DAKSHINA MURTHY

Case Number: 185

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Date of Filing: 13-07-2017

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Date of Upload: 24-09-2019

Delhi

ANKUR GOYAL V/S NORTHERN RAILWAY & ANR.

Railway  

Court Name: StateCommission

Appelant Advocate SANJEEV KUMAR VERMA

Respondant Advocate

IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Arguments :19.07.2019Date of order :24.07.2019FIRST APPEAL NO.175/2018In the matter of: Northern Railway Through its General Manager/ Divisional Railway ManagerOffice at:Norther...

Case Number: 175

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Date of Filing: 04-04-2018

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Date of Upload: 01-08-2019

Madhya Pradesh

Railway Station Adheekshak Betul V/S MOIZ BOHRA

Railway  

Court Name: Betul

Appelant Advocate Amit Singh Bais

Respondant Advocate Iqbal Bharti

Case Number: 25

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Date of Filing: 25-04-2017

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Date of Upload: 27-07-2019

Rajasthan

NOTHERN WESTERN RAILWAY V/S MUKESH AGARWAL

Railway   Western Railway  

Court Name: Jaipur-I

Appelant Advocate MUKESH AGARWAL

Respondant Advocate

Case Number: 424

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Date of Filing: 11-03-2014

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Date of Upload: 18-07-2019

Maharashtra

Central Railway Through Station Master Pune V/S Mayur Ramlal Somani

Railway  

Court Name: Akola

Appelant Advocate Adv. Ram Somani

Respondant Advocate

Case Number: 19

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Date of Filing: 06-03-2019

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Date of Upload: 18-07-2019

Delhi

M/S. Indian Railway Board V/S Vinod Kumar Srivastava

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 435/2013 Dated:In the matter of: Sh. Vinod Kumar SrivastavaR/o- House no. – A-44/A-4,Shalimar G...

Case Number: 435

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Date of Filing: 10-05-2013

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Date of Upload: 26-07-2019

Madhya Pradesh

Station Master Gwalior Railway and other V/S Dr. Pushprag Sharma

Railway  

Court Name: Guna

Appelant Advocate

Respondant Advocate

Case Number: 241

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Date of Filing: 09-06-2017

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Date of Upload: 15-07-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.