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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Uttar Pradesh

Narender Kumar V/S Railway Mail Service

Railway  

Court Name: StateCommission

Appelant Advocate Dr. U.V. Singh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/486/2015( Date of Filing : 16 Mar 2015 )(Arisen out of Order Dated 27/08/2014 in Case No. C/261/2009 of District Rae Bareli)1. Railway Mail Servic...

Case Number: 486

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Date of Filing: 16-03-2015

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Date of Upload: 03-09-2019

Uttar Pradesh

Sachchidanand Tripathi V/S G.M.North East Railway

Railway  

Court Name: StateCommission

Appelant Advocate P.P. Srivastva

Respondant Advocate dilip mani

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/481/2016( Date of Filing : 11 Mar 2016 )(Arisen out of Order Dated 06/02/2016 in Case No. C/77/2013 of District Gorakhpur)1. G.M.North East Railwa...

Case Number: 481

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Date of Filing: 11-03-2016

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Date of Upload: 29-08-2019

Haryana

Supertiendent Railway Station V/S D.D Soni.

Railway  

Court Name: Bhiwani

Appelant Advocate in person

Respondant Advocate

Heading1Heading2Execution Application No. EA/47/2019( Date of Filing : 24 Jun 2019 )InComplaint Case No. 251/20141. D.D Soni.Circular Road Bhiwani...........Appellant(s)Versus1. Supertiendent Railway StationBhiwani...........Respondent(s) BEFORE:HON'BLE MR. Parmod Kumar PRESIDING...

Case Number: 47

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Date of Filing: 24-06-2019

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Date of Upload: 28-08-2019

Uttar Pradesh

S.D.O.Manager E.C. Railway V/S Shashank Srivastava

Railway  

Court Name: StateCommission

Appelant Advocate Sanjeev Kumar Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/876/2017( Date of Filing : 15 May 2017 )(Arisen out of Order Dated 08/03/2017 in Case No. C/51/2012 of District Kanpur Nagar)1. Shashank Srivastav...

Case Number: 876

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Date of Filing: 15-05-2017

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Date of Upload: 06-09-2019

Chhattisgarh

Station Master, Railway Station Raipur V/S Ku. Rita Ghosh

Railway  

Court Name: Durg

Appelant Advocate Mr. A.K.Pathak

Respondant Advocate

Case Number: 16

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Date of Filing: 29-01-2016

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Date of Upload: 28-08-2019

Maharashtra

Chief Reservation Supervisor Centrak Railway Akola V/S Suresh Laxman Kurrewar

Railway  

Court Name: Akola

Appelant Advocate Adv. S B Katkar

Respondant Advocate

Case Number: 19

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Date of Filing: 22-03-2019

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Date of Upload: 28-08-2019

Kerala

DIVISIONAL RAILWAY MANAGER,SOUTHERN RAILWAY V/S NEW INDIA ASSURANCE COMPANY LIMITED

New India Assurance   Railway  

Court Name: Ernakulam

Appelant Advocate T.VINOD KUMAR

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/150( Date of Filing : 26 Feb 2015 )1. NEW INDIA ASSURANCE COMPANY LIMITEDREP BY ITS MANAGER,REGIONAL OFFICE ERNAKULAM...........Complainant(s)Versus1. DIVISIONAL RAILWAY MANAGER,SOUTHERN RAILWAYTRIVANDR...

Case Number: 15

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Date of Filing: 26-02-2015

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Date of Upload: 23-09-2019

Madhya Pradesh

CHIEF MANAGER WEST CENTRAL RAILWAY V/S SANCHITA SHUKLA W/O NILESH SHUKLA AGE 35YRS

Railway  

Court Name: Satna

Appelant Advocate SATYENDRA AGNIHOTRI

Respondant Advocate SHIVAM SHUKLA

Case Number: 129

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Date of Filing: 08-06-2018

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Date of Upload: 21-08-2019

Uttar Pradesh

Railway V/S Sandeep Mishra

Railway  

Court Name: Allahabad

Appelant Advocate R.K.Pandey

Respondant Advocate

Heading1Heading2Complaint Case No. CC/330/2013Sandeep MishraVs.RailwayBEFORE:JUDGES Sukh Lal PRESIDENTSuman Pandey MEMBERFor the Complainant:For the Opp. Party:Dated : 16 Aug 2019Order16.08.2019 पक्षकार पुकार पर अनुपस्थित। ...

Case Number: 330

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Date of Filing: 22-10-2013

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Date of Upload: 17-08-2019

Kerala

THE DIVISIONAL RAILWAY MANAGER V/S BABY JAYA

Railway  

Court Name: StateCommission

Appelant Advocate PARTY IN PERSON

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/506/2018( Date of Filing : 01 Sep 2018 )(Arisen out of Order Dated in Case No. CC/246/2016 of District Thiruvananthapuram)1. BABY JAYAKIZHAKKEKOLEZHATHU VEEDU VELORVATTOM CHERTHALA...........Appellan...

Case Number: 506

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Date of Filing: 01-09-2018

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Date of Upload: 02-09-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.