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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Rajasthan

Railway V/S Smita Jain

Railway  

Court Name: Jaipur-I

Appelant Advocate Anand Krishan Nagar & Others

Respondant Advocate

Case Number: 632

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Date of Filing: 24-11-2017

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Date of Upload: 20-09-2019

Haryana

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S NARESH BANSAL.

Railway   Indian Railway  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULAConsumer Complaint No:42 of 2018Date of Institution:07.03.2018Date of Decision:17.09.2019Naresh Bansal, R/o #1553, Sector-4, Panchkula, Haryana. ….ComplainantVersus1. IRCTC(Indian Railway Catering and Tourism...

Case Number: 42

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Date of Filing: 07-03-2018

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Date of Upload: 27-09-2019

Uttar Pradesh

Vijay Kumar Sinha V/S Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate P.P. Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2009/1657( Date of Filing : 25 Sep 2009 )(Arisen out of Order Dated in Case No. of District State Commission)1. Northern Railwaya...........Appell...

Case Number: 2009

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Date of Filing: 25-09-2009

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Date of Upload: 19-09-2019

Madhya Pradesh

CHAIRMAN RAILWAY BOARD OF INDIA V/S SMT MAMTA KUMARI

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 01-05-2014

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Date of Upload: 03-10-2019

Rajasthan

railway & other V/S Rameswar prasad gupta

Railway  

Court Name: Sawai Madhopur

Appelant Advocate rajendra agarwal

Respondant Advocate Abhay gupta

Case Number: 317

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Date of Filing: 21-07-2017

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Date of Upload: 20-09-2019

Madhya Pradesh

CHAIRMAN RAILWAY BOARD OF INDIA V/S AMIT PANDEY

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 30-08-2014

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Date of Upload: 03-10-2019

Madhya Pradesh

CHAIRMAN RAILWAY BOARD OF INDIA V/S ANMOL JADWANI

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 03-05-2014

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Date of Upload: 03-10-2019

Madhya Pradesh

CHAIRMAN RAILWAY BOARD OF INDIA V/S ABHISHEK SHINGHAI

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 01-05-2014

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Date of Upload: 03-10-2019

Chhattisgarh

Chief Ticket Inspector, South East Central Railway V/S D.L. Katakwar Civil Line

Railway  

Court Name: Durg

Appelant Advocate Mr. Vijay Sharma

Respondant Advocate Mr. Ved Prakash Pandey

Case Number: 17

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Date of Filing: 06-03-2017

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Date of Upload: 19-09-2019

Maharashtra

Mr. Gopal Bankatlalji Bajaj V/S Indian Railway Catering And Tourism Corporation Ltd

Railway   Bajaj   Indian Railway  

Court Name: StateCommission

Appelant Advocate m/s Consulta Juris

Respondant Advocate

Case Number: 16

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Date of Filing: 24-10-2016

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Date of Upload: 17-09-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.