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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

West Bengal

The General Manager, South Eastern Railway V/S Niranjan Nayak

Railway  

Court Name: StateCommission

Appelant Advocate In-person/

Respondant Advocate Md. Kalam.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1218/2017( Date of Filing : 20 Nov 2017 )(Arisen out of Order Dated 18/10/2017 in Case No. CC/632/2013 of District Kolkata-I(North))1. Niranjan Nayak288, Pulin Aven...

Case Number: 1218

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Date of Filing: 20-11-2017

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Date of Upload: 01-10-2019

Punjab

Northern Railway V/S Rishabh Goyal

Railway  

Court Name: Mansa

Appelant Advocate Sh. GK Mangla

Respondant Advocate Sh Desh Bandhu Sharma

Case Number: 17

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Date of Filing: 08-06-2017

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Date of Upload: 07-10-2019

Uttar Pradesh

General Manager North Central Railway V/S Tejinder Ammla S/o Mangeram Ammla

Railway  

Court Name: Allahabad

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/74/2015Tejinder Ammla S/o Mangeram AmmlaVs.General Manager North Central RailwayBEFORE:JUDGES Sukh Lal PRESIDENTSuman Pandey MEMBERFor the Complainant:For the Opp. Party:Dated : 30 Sep 2019Order30.09.2019 पेश हुआ। वा...

Case Number: 74

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Date of Filing: 26-02-2015

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Date of Upload: 17-10-2019

Madhya Pradesh

PRESIDENT RAILWAY BOARD V/S RAMAVTAR TRIPATHI S/O LATE MOTILAL TRIPATHI AGE 62YRS

Railway  

Court Name: Satna

Appelant Advocate ANIL NIGAM

Respondant Advocate SHIVAM SHUKLA

Case Number: 363

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Date of Filing: 14-11-2017

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Date of Upload: 03-10-2019

Rajasthan

NORTH WESTERN RAILWAY V/S NATWAR LAL

Railway   Western Railway  

Court Name: Jaipur-I

Appelant Advocate SOKAT ALI

Respondant Advocate ARJUN

Case Number: 664

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Date of Filing: 14-05-2015

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Date of Upload: 01-10-2019

Tamil Nadu

The Additional Divisional Railway Manager, V/S S.Govind

Railway  

Court Name: Tirunelveli

Appelant Advocate

Respondant Advocate

Case Number: 188

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Date of Filing: 04-09-2017

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Date of Upload: 08-11-2019

Uttarakhand

Nortern Railway V/S Kushla Nand Nautiyal

Railway  

Court Name: Dehradun

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 19-03-2018

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Date of Upload: 21-09-2019

Madhya Pradesh

UTTAR MADHYA RAILWAY V/S RAMLAKHAN GOSWAMI

Railway  

Court Name: Morena

Appelant Advocate SOURAV MISHRA

Respondant Advocate

Case Number: 173

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Date of Filing: 20-09-2019

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Date of Upload: 23-09-2019

Bihar

Railway V/S Pranay Kumar Jain

Railway  

Court Name: Saharsa

Appelant Advocate Dinesh Kumar Jain

Respondant Advocate

Case Number: 55

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Date of Filing: 22-07-2019

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Date of Upload: 19-10-2019

Uttar Pradesh

Daddan Tiwari V/S N E Railway

Railway  

Court Name: StateCommission

Appelant Advocate M H Khan

Respondant Advocate Anil Kumar Choabey & S.P. Pandey

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2012/477( Date of Filing : 09 Mar 2012 )(Arisen out of Order Dated in Case No. of District State Commission)1. N E Railwaya...........Appellant(s)...

Case Number: 2012

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Date of Filing: 09-03-2012

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Date of Upload: 10-10-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.