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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

NCDRC

DILIP MAJUMDER V/S GENERAL MANAGER, EASTERN RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate MR. SHAIKH ABDUS SATTAR

Respondant Advocate IN PERSON

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2590 OF 2016(Against the Order dated 29/07/2016 in Appeal No. 935/2014 of the State Commission West Bengal)1. GENERAL MANAGER, EASTERN RAILWAY17, NETAJI SUBHAS ROAD,KOLKATA-700001WEST BENGAL..............

Case Number: 2590

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Date of Filing: 30-08-2016

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Date of Upload: 24-10-2019

Madhya Pradesh

railway V/S arun kumar rai

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 19

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Date of Filing: 16-04-2019

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Date of Upload: 17-10-2019

Maharashtra

Booking Manager, Railway Booking Office, V/S Sarang S/o. Bhalchandra Deshmukh

Railway  

Court Name: Beed

Appelant Advocate S.R.Rajput

Respondant Advocate K.R. Pandit

Case Number: 17

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Date of Filing: 14-01-2019

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Date of Upload: 19-12-2019

Assam

The General Manager, NF Railway V/S Samsul Haque

Railway  

Court Name: Nalbari

Appelant Advocate Baharul Haque

Respondant Advocate Shri Phanidhar Rajbongshi

District Consumer Disputes Redressal ForumNalbari, AssamComplaint Case No. CC/1/2018( Date of Filing : 07 Feb 2018 )1. Samsul HaqueR/O Nalbari Town, ward No-8, PO- NalbariNalbariAssam...........Complainant(s)Versus1. The General Manager, NF RailwayShuttle Gate, East Maligaon, Guw...

Case Number: 1

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Date of Filing: 07-02-2018

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Date of Upload: 17-10-2019

Maharashtra

Chief Goods Supervisor, North Railway V/S Vishal Ashol Bhandari

Railway  

Court Name: Nashik

Appelant Advocate Shivajirao Deshmukh

Respondant Advocate

Case Number: 380

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Date of Filing: 07-08-2018

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Date of Upload: 17-10-2019

Madhya Pradesh

WESTERN RAILWAY V/S MUJEEB

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

O R D E R S H E E T FIRST APPEAL NO. 1852 OF 2017 MUJEEB S/O SHRI MOHAMMAD JALIL VSCHIEF MANAGER, WESTERN RAILWAY, MUMBAI AND ANOTHERDATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING16.10.2019 None for the appellant even when the case was called in second r...

Case Number: 17

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Date of Filing: 20-09-2017

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Date of Upload: 21-10-2019

Rajasthan

BHARTIYA RAILWAY V/S SHEETAL NAGPAL

Railway  

Court Name: Jaipur-II

Appelant Advocate Vinod Sharma

Respondant Advocate Vishal

Case Number: 1347

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Date of Filing: 21-10-2014

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Date of Upload: 05-11-2019

Gujarat

JAYANTI KUMAR KESHABHAI PATEL V/S STATION MASTER,HIMMATNAGAR RAILWAY STATION

Railway  

Court Name: StateCommission

Appelant Advocate K N SHAH

Respondant Advocate V P NANAVATY,

Case Number: 14

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Date of Filing: 25-09-2014

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Date of Upload: 25-10-2019

Rajasthan

RAILWAY DEPARTMENT V/S RAJESH KUMAR GUPTA

Railway  

Court Name: Jaipur-III

Appelant Advocate MINAKSHI SHARMA

Respondant Advocate BALVENDER SINGH

Case Number: 832

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Date of Filing: 23-01-2013

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Date of Upload: 15-10-2019

Uttar Pradesh

Mahindra Kumar Dubey V/S Railway

Railway  

Court Name: StateCommission

Appelant Advocate M H Khan

Respondant Advocate Dr. U V Singh

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2008/2205( Date of Filing : 25 Nov 2008 )(Arisen out of Order Dated in Case No. of District State Commission)1. Railwayaq...........Appellant(s)Ve...

Case Number: 2008

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Date of Filing: 25-11-2008

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Date of Upload: 07-11-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.