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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Madhya Pradesh

western railway V/S bharat gupta

Railway   Western Railway  

Court Name: Ujjain

Appelant Advocate shri abhishek pancholi

Respondant Advocate

Case Number: 247

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Date of Filing: 22-07-2016

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Date of Upload: 05-11-2019

Chhattisgarh

Indian Railway , Through G.M. , South Eastern Central Railway & Ors. V/S A.P.Singh & Anr.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Shri Ajay Pandey

Respondant Advocate

Case Number: 19

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Date of Filing: 29-06-2019

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Date of Upload: 07-11-2019

Rajasthan

NORTH WESTEM RAILWAY V/S MOHD.KHALID

Railway  

Court Name: Jaipur-II

Appelant Advocate

Respondant Advocate Arvind Kumar Agarwal

Case Number: 390

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Date of Filing: 09-05-2017

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Date of Upload: 31-10-2019

Madhya Pradesh

GENRAL MANAGER UNION OF INDIA NORTH MP RAILWAY ILAHABAD V/S RAMSEVAK GUPTA

Union Of India   Railway  

Court Name: Gwalior

Appelant Advocate AVDHESH SHARMA

Respondant Advocate

Case Number: 46

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Date of Filing: 04-07-2019

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Date of Upload: 24-10-2019

Madhya Pradesh

Union Of India Railway V/S Dr Biman Sarkar

Union Of India   Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 42

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Date of Filing: 10-03-2017

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Date of Upload: 23-10-2019

Madhya Pradesh

GENERAL MANAGER BY CENTRAL RAILWAY CST STATION V/S GOPALDAS AGRAWAL S/O PANCHNARAYAN DAS AGRAWAL

Railway  

Court Name: Satna

Appelant Advocate ANIL NIGAM

Respondant Advocate K.P.MISHRA

Case Number: 166

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Date of Filing: 15-05-2017

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Date of Upload: 29-10-2019

Tamil Nadu

Indian Railway Administration, V/S A.Rajamanickam S/o. S.Arumugam,

Railway   Indian Railway  

Court Name: Kancheepuram

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 124

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Date of Filing: 19-12-2018

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Date of Upload: 20-02-2020

Punjab

General Manager Northern Railway V/S Vikas Jindal

Railway   Jindal  

Court Name: Faridkot

Appelant Advocate Vipan Kumar

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOTC. C. No. : 123 of 2019Date of Institution: 03.05.2019Date of Decision : 21.10.2019Vikas Jindal aged about 40 s/o Sat Pal Jindal r/o B-V/433, Gali Loharan Wali, Near Dr Brar Nursing Home, Faridkot, Tehsil and District Faridkot...

Case Number: 19

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Date of Filing: 03-05-2019

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Date of Upload: 06-11-2019

West Bengal

The Divisional Manager, Sealdah Division, Eastern Railway and another V/S Mr. Subhas Chandra Chakraborty

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate S.M.Roy

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/29/2019( Date of Filing : 28 Jan 2019 )1. Mr. Subhas Chandra Chakraborty49/2/B, New Colony, Paschimpara, Rahara, Kolkata - 70...

Case Number: 29

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Date of Filing: 28-01-2019

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Date of Upload: 24-10-2019

West Bengal

Kamal Ghosh Dastidar V/S The General Manager, Kolkata Metro Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Amitava Das.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1320/2017( Date of Filing : 20 Dec 2017 )(Arisen out of Order Dated 14/09/2017 in Case No. Complaint Case No. CC/153/2017 of District Kolkata-II(Central))1. The Gen...

Case Number: 1320

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Date of Filing: 20-12-2017

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Date of Upload: 18-10-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.