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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Gujarat

Western Railways To be Served Through Divisonal Railway manager V/S Jas karan Gill

Railways   Railway  

Court Name: Vadodara

Appelant Advocate Smita Varma

Respondant Advocate

Case Number: 861

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Date of Filing: 30-07-2022

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Date of Upload: 21-06-2024

Jharkhand

Sr. Branch Manager, Eastern Railway Employees Co-Operative Bank Ltd. Dhanbad Branch V/S Smt. Kanti Devi

Railway  

Court Name: Dhanbad

Appelant Advocate Sri Gyaneshwar Giri

Respondant Advocate Sri Rajesh Kumar Sharma

Case Number: 9

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Date of Filing: 11-10-2023

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Date of Upload: 24-06-2024

NCDRC

NAUSHAD KHAN V/S EASTERN RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate MR. NEELKANTH KUMAR, NITYANAND SINGH & JOOHI

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3332 OF 2017(Against the Order dated 28/07/2017 in Appeal No. 418/2016 of the State Commission West Bengal)1. EASTERN RAILWAY & ANR.THROUGH GENERAL MANAGERKOLKATAW.B2. THE GENERAL MANAGER,. EASTERN RAI...

Case Number: 3332

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Date of Filing: 24-10-2017

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Date of Upload: 11-06-2024

Bihar

Manager, Est. South Railway & Oth. V/S Lavlin Mishra

Railway  

Court Name: Buxar

Appelant Advocate

Respondant Advocate

Case Number: 4

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Date of Filing: 27-01-2014

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Date of Upload: 13-06-2024

Chhattisgarh

SHRIMAN DIVISONAL RAILWAY MANAGER (DRM) V/S SHYAM MOHAN SHARMA

Railway  

Court Name: Raipur

Appelant Advocate Shri Ajay Manikpuri

Respondant Advocate Shri Rakesh Shukla

Case Number: 13

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Date of Filing: 16-09-2013

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Date of Upload: 11-06-2024

Haryana

Indian Railway V/S Dr Vikas Aggarwal

Railway   Indian Railway  

Court Name: Sirsa

Appelant Advocate Ashish Singla

Respondant Advocate Amit Goyal

Heading1Heading2Complaint Case No. CC/20/151( Date of Filing : 16 Jul 2020 )1. Dr Vikas AggarwalDabwali road SirsaSirsaHaryana...........Complainant(s)Versus1. Indian RailwaySirsaSirsaHaryana............Opp.Party(s) BEFORE: Padam Singh Thakur PRESIDENT Sukhdeep Kaur MEMBER PRESE...

Case Number: 20

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Date of Filing: 16-07-2020

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Date of Upload: 10-06-2024

Chhattisgarh

MANJU CHOURASIYA V/S BHARAT SANGH THROUGH G.M, EAST COAST RAILWAY & ORS.

Railway  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Shri R.K.Bhawnani

Case Number: 23

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Date of Filing: 28-11-2023

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Date of Upload: 07-06-2024

Chhattisgarh

LALITESHWAR PRASAD DUBEY V/S BHARAT SANGH THROUGH GENERAL MANAGER, SOUTH EAST CENTRAL RAILWAY BILASPUR

Railway  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Shri Nikhil Agrawal

Case Number: 23

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Date of Filing: 24-11-2023

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Date of Upload: 07-06-2024

Madhya Pradesh

MANAGER RAILWAY STATION V/S DINESH SINGH RAGHUWANSHI

Railway  

Court Name: Guna

Appelant Advocate GAJANAND PRAJAPATI

Respondant Advocate

Case Number: 264

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Date of Filing: 16-08-2023

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Date of Upload: 04-06-2024

Delhi

INDIAN RAILWAY BOARD V/S JAYA KUMARI

Railway   Indian Railway  

Court Name: Central Delhi

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/177/2018( Date of Filing : 07 Sep 2018 )1. JAYA KUMARIA-12, HOLI CHOWK, HASTSL, VIHAR, NEW DELHI-59............Complainant(s)Versus1. INDIAN RAILWAY BOARDROOM NO. 256-A, RAIL BHAWAN , NEW DELHI-110001.............Opp.Party(s) BEFORE:HON'BLE M...

Case Number: 177

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Date of Filing: 07-09-2018

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Date of Upload: 03-06-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.