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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Kerala

Indian Railway V/S Jyotirmoy Paul

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/18/411( Date of Filing : 13 Nov 2018 )1. Jyotirmoy PaulArtech centree,edapazhinji,Trivandrum...........Complainant(s)Versus1. Indian Railwaysates man house,brakhamba road,New ...

Case Number: 18

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Date of Filing: 13-11-2018

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Date of Upload: 20-11-2019

Karnataka

The Group General Manager/ITP, Indian Railway Catering and Tourism Corporation Ltd., V/S Sri Gobardhan Singhania,

Railway   Indian Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Before the 4th Addl District consumer forum, 1st Floor, B.M.T.C, B-Block, T.T.M.C, Building, K.H. Road, Shantinagar, Bengaluru - 560027S.L.Patil, PresidentComplaint Case No. CC/1448/2018( Date of Filing : 27 Aug 2018 )1. Sri Gobardhan Singhania,A senior Citizen, Aged about 72 yea...

Case Number: 1448

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Date of Filing: 27-08-2018

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Date of Upload: 30-12-2019

NCDRC

P. PADMAJA PRIYA DARSHINI V/S GENERAL MANAGER, SOUTH CENTRAL RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate MR. T. BHANU PRATAP

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1169 OF 2017(Against the Order dated 13/03/2017 in Appeal No. 406/2014 of the State Commission Andhra Pradesh)1. GENERAL MANAGER, SOUTH CENTRAL RAILWAY & ANR.3RD FLOOR, RAIL NILAYAM, SECUNDERABADTELANG...

Case Number: 1169

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Date of Filing: 02-05-2017

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Date of Upload: 05-12-2019

Uttar Pradesh

Narender Kumar V/S Railway Mail Service

Railway  

Court Name: StateCommission

Appelant Advocate Dr. Uday Veer Singh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/266/2019( Date of Filing : 04 Nov 2019 )InFirst Appeal No. A/486/20151. Railway Mail ServiceRae Bareily To Suprident of POst Office ...

Case Number: 266

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Date of Filing: 04-11-2019

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Date of Upload: 08-11-2019

Circuit Bench Nagpur

THE GENERAL MANAGER,CENTRAL RAILWAY V/S SMT.SAVITA WD/O SAMPATRAJ KOTECHA

Railway  

Court Name: StateCommission

Appelant Advocate M.K.KULKARNI

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURComplaint Case No. CC/16/92( Date of Filing : 10 Oct 2016 )1. SMT.SAVITA WD/O SAMPATRAJ KOTECHAMAHALAXMI APARTMENT,4,BHARTIYA LOKKALYAN SOCIETY,COSMOS TOWN ROAD,NAGPUR-440022NAGPURMAHARASHTRA..........

Case Number: 16

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Date of Filing: 10-10-2016

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Date of Upload: 11-11-2019

Rajasthan

The Railway Employees Co-Operative Bank ltd. V/S Rajesh Trivedi

Railway  

Court Name: Jaipur-I

Appelant Advocate JAGDISH NARAYAN PANDEY

Respondant Advocate

Case Number: 421

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Date of Filing: 17-03-2016

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Date of Upload: 08-11-2019

Uttar Pradesh

Uttar Railway V/S Suraj Kumar Singh

Railway  

Court Name: Chanduali

Appelant Advocate Dharmeandar Kumar Singh

Respondant Advocate

Case Number: 44

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Date of Filing: 27-09-2017

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Date of Upload: 05-11-2019

Chhattisgarh

D.R.M. Dakshin Purva Madhya Railway & Ors. V/S Naresh Kumar Awadhiya

Railway  

Court Name: Raipur

Appelant Advocate Shri Gajanand Thakur

Respondant Advocate Shri Vansh Janghel

Case Number: 17

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Date of Filing: 08-06-2017

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Date of Upload: 20-11-2019

NCDRC

DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAY V/S K. PRABHAKARAN

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate MR. RAJESHWAR SINGH

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1003 OF 2015(Against the Order dated 21/11/2014 in Appeal No. 745/2012 of the State Commission Kerala)1. K. PRABHAKARANS/O SH.KRISHNAN, MULLSSERY HOUSE, KSRA 74,KAIRALI STREET,KALOOR, KOCHI - 17KERALA....

Case Number: 1003

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Date of Filing: 08-04-2015

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Date of Upload: 04-11-2019

Madhya Pradesh

western railway V/S bharat gupta

Railway   Western Railway  

Court Name: Ujjain

Appelant Advocate shri abhishek pancholi

Respondant Advocate

Case Number: 247

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Date of Filing: 22-07-2016

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Date of Upload: 05-11-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.