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Railway

Latest Judgments

Total 3753 Consumer Court Cases Against Railway.

Rajasthan

North West Railway V/S Badri Lal Swarnkar

Railway  

Court Name: Udaipur

Appelant Advocate Vinay Saraswat

Respondant Advocate Jivan Singh

Case Number: 93

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Date of Filing: 14-02-2014

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Date of Upload: 21-11-2019

Chhattisgarh

General manager est central Railway V/S Ashish kumar tiwari

Railway  

Court Name: Jashpur

Appelant Advocate Sanjay Singh

Respondant Advocate self

Case Number: 18

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Date of Filing: 15-03-2018

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Date of Upload: 30-12-2019

Rajasthan

Bagwan Ram S/o Shri Girdhari Lal Yadav V/S Railway Superintendent, North Western Railway

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Vishal Rawat

Respondant Advocate

Case Number: 1172

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Date of Filing: 07-11-2019

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Date of Upload: 27-11-2019

Delhi

Chairman Railway Board V/S MMN Saxena

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-V (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002. Case No.CC.165/2018 Dated:In the matter o...

Case Number: 165

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Date of Filing: 27-04-2018

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Date of Upload: 26-11-2019

West Bengal

The Secretary Ministry of Railway Department V/S Sri Asit Bandhu Sarkar

Railway  

Court Name: Alipurduar

Appelant Advocate Bablu saha

Respondant Advocate

In the District Consumer Disputes Redressal Forum AlipurduarMadhab More, AlipurduarPin. 736122Complaint Case No. CC/1/2018( Date of Filing : 05 Jan 2018 )1. Sri Asit Bandhu SarkarS/O Lt. Anil Bandhu Sarkar, Babupara, P.O. & P.S. Falakata, Dist. Alipurduar...........Complainant(s)...

Case Number: 1

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Date of Filing: 05-01-2018

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Date of Upload: 22-11-2019

Madhya Pradesh

INDIAN RAILWAY MAHAPRABANDHAK SOUTH EAST CENTER RAILWAY V/S PRAKASHCHANDRA JAIN SO GORELAL JAIN

Railway   Indian Railway  

Court Name: Anuppur

Appelant Advocate VISHWA DIPAK

Respondant Advocate MOHAMMAD ISRAIL

Case Number: 27

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Date of Filing: 13-11-2017

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Date of Upload: 21-01-2021

Madhya Pradesh

western railway V/S dharmendra

Railway   Western Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 2014

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Date of Filing: 03-12-2014

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Date of Upload: 20-11-2019

Madhya Pradesh

SOUTH CENTRAL RAILWAY V/S SWATI GUPTA

Railway  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 194

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Date of Filing: 04-08-2018

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Date of Upload: 27-11-2019

Rajasthan

RAILWAY V/S GAGAN DEEP SHARMA

Railway  

Court Name: Jaipur-II

Appelant Advocate Harish

Respondant Advocate P.C.Sharma

Case Number: 375

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Date of Filing: 03-03-2016

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Date of Upload: 04-12-2019

West Bengal

Dr. K. K. Kochukoshy V/S General Manager, S. E. Railway

Railway  

Court Name: StateCommission

Appelant Advocate Ms. Siuli Som

Respondant Advocate Mr. N. R. Mukherjee. Mr. S. Mukherjee.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/647/2017( Date of Filing : 09 Jun 2017 )(Arisen out of Order Dated 03/04/2017 in Case No. Complaint Case No. CC/364/2015 of District Kolkata-I(North))1. General Man...

Case Number: 647

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Date of Filing: 09-06-2017

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Date of Upload: 14-11-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.