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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Bihar

General Manager,Indian Railway & Ors V/S Dr. Surendra Ray

Railway  

Court Name: Pashchim Champaran

Appelant Advocate Adv.Rabindra Kumar Mishra

Respondant Advocate Adv. Durgesh Kumar Gupta

Case Number: 12

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Date of Filing: 07-02-2015

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Date of Upload: 03-08-2024

Uttar Pradesh

STATION MASTER NORTHERN RAILWAY V/S FIRASAT KHAN S/O HINGU KHAN

Railway  

Court Name: Shahjahanpur

Appelant Advocate

Respondant Advocate

Case Number: 42

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Date of Filing: 27-09-2007

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Date of Upload: 24-07-2024

Maharashtra

UNION OF INDIA THROUGH GENERAL MANAGER CENTRAL RAILWAY V/S MRS QURRAT UL EYEN JAVEED SHAIKH

Union Of India   Railway  

Court Name: DCF, South Mumbai

Appelant Advocate MR DEEPAK T AJAGEKAR

Respondant Advocate

Case Number: 21

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Date of Filing: 30-09-2021

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Date of Upload: 24-07-2024

Bihar

Director, Railway Board, Delhi & Oth V/S Punam Agrawal

Railway  

Court Name: Buxar

Appelant Advocate Ashok Kumar Sharma

Respondant Advocate

Case Number: 31

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Date of Filing: 25-07-2017

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Date of Upload: 18-07-2024

Rajasthan

WEST CENTRAL RAILWAY V/S GIRRAJ KUMAR

Railway  

Court Name: Sawai Madhopur

Appelant Advocate neetu sharma

Respondant Advocate

Case Number: 36

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Date of Filing: 23-11-2022

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Date of Upload: 18-07-2024

Chhattisgarh

SMT. ISHA SAHU & ANR. V/S UNION OF INDIA THROUGH MANAGER SOUTH EAST CENTRAL RAILWAY

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Shri R.K.Bhawnani

Case Number: 23

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Date of Filing: 26-12-2023

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Date of Upload: 19-07-2024

Chhattisgarh

BAISAKHIN BAI & ANR. V/S UNION OF INDIA THROUGH SOUTH EAST CENTRAL RAILWAY

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Shukla

Respondant Advocate Shri R.K.Bhawnani

Case Number: 23

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Date of Filing: 26-12-2023

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Date of Upload: 19-07-2024

Uttar Pradesh

C M O RAILWAY & OTHER V/S PRKAASH CHANDRA JAATAV

Railway  

Court Name: Jhansi

Appelant Advocate

Respondant Advocate

Case Number: 41

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Date of Filing: 20-01-2022

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Date of Upload: 06-08-2024

Chandigarh

Indian Railway Catering and Tourism Corporation V/S Bhartendu Sood

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/148/2023Date of Institution:17.3.2023Date of Decision:10/07/20241. BhartenduSood, S/o Late Shri BhupinderNath, age 70, Residing at 231 Sector-45-A, Chandigarh.2. NeelaSood w/o BhartenduSoo...

Case Number: 148

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Date of Filing: 17-03-2023

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Date of Upload: 11-07-2024

Uttar Pradesh

Railway V/S Archana Shukla

Railway  

Court Name: Allahabad

Appelant Advocate G.N.Dwivedi

Respondant Advocate S.K.Nigam

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSIONPRAYAGRAJComplaint Case No. CC/74/2014Archana ShuklaVs.RailwayBEFORE:JUDGES MOHAMMAD IBRAHIM PRESIDENTShri Prakash Chandra Tripathi MEMBERPRESENT:Dated : 09 Jul 2024Order09.07.2024 वाद बार-बार पुकार�...

Case Number: 74

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Date of Filing: 24-02-2014

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Date of Upload: 11-07-2024

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.