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Oxigen

Oxigen Customer Care

Address: 8th Floor, c/o COOFFIZ, Magnum Towers, Golf Course Extension, Sector 58, Gurugram, 122011, Haryana, India

Email ID: customercare@myoxigen.com

Phone No: 9811280815

Website : http://myoxigen.com/

Latest Judgments

Total 15 Consumer Court Cases Against Oxigen.

Himachal Pradesh

Sh. Ravi Kumar. & Anr. V/S Oxigen Services (India) Pvt. Ltd. & Ors.

Oxigen  

Court Name: StateCommission

Appelant Advocate Mr. Vivek Negi.

Respondant Advocate

Case Number: 36

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Date of Filing: 17-06-2019

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Date of Upload: 19-12-2019

Uttar Pradesh

Jagdamba Prasad Pandey V/S M/S Oxigen Infotech Pvt Ltd

Oxigen  

Court Name: StateCommission

Appelant Advocate Ahok Kumar Nenwani

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/184/2019( Date of Filing : 05 Sep 2019 )InFirst Appeal No. A/224/20151. M/S Oxigen Infotech Pvt LtdFaizabad...........Appellant(s)Ve...

Case Number: 184

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Date of Filing: 05-09-2019

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Date of Upload: 23-09-2019

Haryana

Oxigen Services India Pvt Ltd V/S Neelu Rani

Oxigen  

Court Name: Kaithal

Appelant Advocate Sh.Devender Sharma

Respondant Advocate

DCDRFKAITHALComplaint Case No. 151/18( Date of Filing : 25 May 2018 )1. Neelu Rani Kaithal...........Complainant(s)Versus1. Oxigen Services India Pvt LtdSect 32.Gurugram,Haryana............Opp.Party(s) BEFORE:HON'BLE MR. Rajbir Singh PRESIDING MEMBERHON'BLE MS. Suman Rana MEMBER ...

Case Number: 151

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Date of Filing: 25-05-2018

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Date of Upload: 08-01-2019

Uttar Pradesh

Jagdamba Prasad V/S M/S Oxigen Infotech Pvt Ltd

Oxigen  

Court Name: StateCommission

Appelant Advocate Ashok Kumar

Respondant Advocate Self

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/224/2015(Arisen out of Order Dated 14/01/2015 in Case No. C/255/2009 of District Faizabad)1. M/S Oxigen Infotech Pvt LtdNew delhi...........Appell...

Case Number: 224

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Date of Filing: 06-02-2015

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Date of Upload: 23-03-2017

Haryana

Oxigen Service India V/S Bhateri Devi

Oxigen  

Court Name: Jhajjar

Appelant Advocate Sh. Arun Kumar Saini

Respondant Advocate

Case Number: 97

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Date of Filing: 22-04-2016

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Date of Upload: 03-10-2016

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Common FAQ

Question : Am I eligible to file case against Oxigen in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Oxigen ?

Answer : A complaint may be made against Oxigen under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Oxigen


Step 1

Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oxigen customer care on the above numbers. Mention your issue and ask them to resolve it as early as possible.


Step 2

Contact Consumer Court

If your complaint remains unresolved even after contacting Oxigen Customer Care, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Oxigen.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.