Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26843 Consumer Court Cases Against Oriental Insurance.
Oriental Insurance Co. Ltd. V/S Dipakkumar A Patel
Court Name: Vadodara
Appelant Advocate B C Prajapati
Respondant Advocate S.S.PUJARI
Case Number: 623
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Date of Filing: 23-05-2023
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Date of Upload: 10-07-2024
Oriental Insurance Co.Ltd. V/S M/S Jafar
Court Name: Allahabad
Appelant Advocate Ashok Kumar Shukla
Respondant Advocate Surendra Kumar Srivastava
Case Number: 50
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Date of Filing: 02-02-2012
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Date of Upload: 09-07-2024
THE ORIENTAL INSURANCE COMPANY LIMITED & ORS V/S M/S KANWAR ENTERPRISES
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: StateCommission
Appelant Advocate Shri R.K.BHAWNANI
Respondant Advocate R-1 Shri Ajay Sahu
Case Number: 23
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Date of Filing: 03-11-2023
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Date of Upload: 09-07-2024
ORIENTAL INSURANCE COMPANY LIMITED V/S ANNAMMA ABRAHAM
Oriental Insurance Oriental Insurance Company
Court Name: NCDRC
Appelant Advocate MR. RAJESH KUMAR BHAWNANI
Respondant Advocate MR. P.K SETH, PANKAJ SETH & SOUMIK MAZUMDAR & CHANDRASHEKHAR CHAKALABBI
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 773 OF 2017(Against the Order dated 09/02/2017 in Appeal No. 675/2016 of the State Commission Chhattisgarh)1. ANNAMMA ABRAHAMW/O. P.T. ABRAHAM, R/O. C-4/11, SECTOR 3, UDAYA COLONY,RAIPURCHHATTISGARH .....
Case Number: 773
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Date of Filing: 27-03-2017
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Date of Upload: 08-07-2024
The Oriental Insurance Company Ltd. V/S Kokoilaben Anilkumar Patava
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Kheda
Appelant Advocate J A MAKWANA
Respondant Advocate H C KANDOI
Case Number: 21
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Date of Filing: 04-02-2021
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Date of Upload: 11-07-2024
1) The Oriental Insurance Co. Ltd. (2) President Makakhad Doodh Utpadak Sahakari Mandali Ltd. V/S 1) Secretary Patel Maulikbhai Govindbhai Shri Krushna Grahak Suraksha Kendr (2) Chaudhary Ashokbhai Jivanbhai
The Oriental Insurance Oriental Insurance
Court Name: Gandhinagar
Appelant Advocate Self
Respondant Advocate Ex-parte
Case Number: 359
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Date of Filing: 13-12-2023
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Date of Upload: 08-07-2024
ORIENTAL INSURANCE COMPANY LIMITED THROUGH ITS MANAGER V/S SMT JYOTI GAJANAN LANJEWAR
Oriental Insurance Oriental Insurance Company
Court Name: DCF, South Mumbai
Appelant Advocate VIKAS SHINDE
Respondant Advocate
Case Number: 21
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Date of Filing: 12-11-2021
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Date of Upload: 09-07-2024
Paduram V/S The Oriental Insurance Co Ltd
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate Jagdish Vyas 9414128934
Respondant Advocate L R Puniya
Case Number: 53
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Date of Filing: 03-03-2017
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Date of Upload: 08-07-2024
THE ORIENTAL INSURANCE CO. LTD V/S GOVIND PRASAD MISHRA
The Oriental Insurance Oriental Insurance
Court Name: Sidhi
Appelant Advocate RAVENDRA SHARMA
Respondant Advocate UTTAM SINGH CHAUHAN
Case Number: 19
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Date of Filing: 02-03-2023
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Date of Upload: 09-07-2024
The Oriental Insurance Company V/S SHRI KUBER
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Hanumangarh
Appelant Advocate SUMIT ARORA
Respondant Advocate DINESH SHARMA
Case Number: 640
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Date of Filing: 27-09-2023
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Date of Upload: 08-07-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.