Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26843 Consumer Court Cases Against Oriental Insurance.
Branch Manager, Oriental Insurance Company Ltd. V/S Munna Kumar Sharraf
Oriental Insurance Oriental Insurance Company
Court Name: Muzaffarpur
Appelant Advocate Manoj Kumar Mishra & Others
Respondant Advocate
Case Number: 31
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Date of Filing: 05-02-2018
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Date of Upload: 20-07-2024
The Oriental Insurance Co. Ltd., V/S Anita,
The Oriental Insurance Oriental Insurance
Court Name: Patna
Appelant Advocate Adv. Aallavi Lala
Respondant Advocate Adv. Sumit Kumar
Case Number: 521
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Date of Filing: 12-12-2022
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Date of Upload: 19-07-2024
The Oriental Insurance Co. Ltd. V/S Krishana Devi
The Oriental Insurance Oriental Insurance
Court Name: Rohtak
Appelant Advocate Sh. S.S. Kinha
Respondant Advocate
District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/23/175( Date of Filing : 29 Mar 2023 )1. Krishana DeviW/o Sh. Ram Kumar r/o H.No. 33 Sector 14 Rohtak............Complainant(s)Versus1. The Oriental Insurance Co. Ltd.Jawahar Building, Opp. D Pa...
Case Number: 23
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Date of Filing: 29-03-2023
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Date of Upload: 18-07-2024
The Oriental Insurance Co. Ltd. & Others V/S Shiv Shankar Pd. Sahu
The Oriental Insurance Oriental Insurance
Court Name: Muzaffarpur
Appelant Advocate Mr. Dheeraj Kumar and Mr. Subodh Kumar Shrivastava
Respondant Advocate Mr. Arun Kumar Singh
Case Number: 70
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Date of Filing: 15-06-2012
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Date of Upload: 15-07-2024
The Oriental Insurance Company Ltd. V/S Ashwani Kohli
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: StateCommission
Appelant Advocate Mr. Sanjay Yadav
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UTTARAKHAND23/16, Circular Road, Dalanwala, Dehradun, Uttarakhand 248001Dehradun-248001Final OrderFirst Appeal No. A/72/2021( Date of Filing : 16 Apr 2021 )(Arisen out of Order Dated 15/03/2021 in Case No. 574/2015 of District Haridwar...
Case Number: 72
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Date of Filing: 16-04-2021
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Date of Upload: 09-07-2024
The Oriental Insurance Co.Ltd. V/S Manchala Jayaraju
The Oriental Insurance Oriental Insurance
Court Name: Khammam
Appelant Advocate Smt. SK. Nasreen
Respondant Advocate
Case Number: 65
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Date of Filing: 10-05-2023
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Date of Upload: 26-07-2024
The Oriental Insurance Company, Ltd V/S SMT. KAMLESH DEVI
The Oriental Insurance Oriental Insurance
Court Name: Jaipur-I
Appelant Advocate Manoj Kumar Sharam
Respondant Advocate
Case Number: 56
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Date of Filing: 06-07-2024
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Date of Upload: 19-07-2024
Oriental Insurance Company V/S Bhopal Chahal
Oriental Insurance Oriental Insurance Company
Court Name: Kaithal
Appelant Advocate Sh. J.P. Jaglan
Respondant Advocate Sh. Sudeep Malik
Case Number: 8
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Date of Filing: 30-01-2024
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Date of Upload: 16-07-2024
TARA CHAND AND OTHERS V/S ORIENTAL INSURANCE CO.
Court Name: StateCommission
Appelant Advocate S.S.SIDHU
Respondant Advocate
Case Number: 351
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Date of Filing: 22-03-2018
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Date of Upload: 17-07-2024
BHUJANGRAO NARAYANRAO DHUMAL V/S THE ORIENTAL INSURANCE CO LTD
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate ADV S S DESHPANDE
Respondant Advocate
Case Number: 525
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Date of Filing: 14-07-2023
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Date of Upload: 11-07-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.