Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26843 Consumer Court Cases Against Oriental Insurance.
The Oriental insurance co. ltd & etc V/S SMT.HARBA
The Oriental Insurance Oriental Insurance
Court Name: Jalaun
Appelant Advocate RADHEY SHAYAM VISHOVKARMA
Respondant Advocate SANJAY KUMAR AGARWAL
Case Number: 121
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Date of Filing: 08-06-2018
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Date of Upload: 15-07-2024
ORIENTAL INSURANCE V/S PIAR CHAND
Court Name: Kangra
Appelant Advocate VINAY SONI
Respondant Advocate
Case Number: 14
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Date of Filing: 06-07-2024
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Date of Upload: 15-07-2024
the oriental insurance CO. V/S RAJESH YADAV
The Oriental Insurance Oriental Insurance
Court Name: Mau
Appelant Advocate RAMESH YADAV
Respondant Advocate
Case Number: 20
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Date of Filing: 14-09-2023
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Date of Upload: 09-08-2024
THE ORIENTAL INSURANCE COMPANY LTD. & OTHER V/S MOHAN SINGH
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Jhansi
Appelant Advocate
Respondant Advocate
Case Number: 60
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Date of Filing: 04-11-2023
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Date of Upload: 07-08-2024
THE ORIENTAL INSURANCE COMPANY LTD. & OTHER V/S RAKESH PRAJAPATI
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Jhansi
Appelant Advocate
Respondant Advocate
Case Number: 59
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Date of Filing: 28-10-2023
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Date of Upload: 07-08-2024
MANAGER ORIENTAL INSURANCE CO0 V/S VIJAY BAHADUR
Court Name: Hamirpur
Appelant Advocate
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONHAMIRPURUPCOURT 1Miscellaneous Application No. MA/17/2024( Date of Filing : 12 Jul 2024 )In1. VIJAY BAHADURHAMIRPURHAMIRPURUP...........Appellant(s)Versus1. MANAGER ORIENTAL INSURANCE CO0NEW DELHINEW DELHINEW DELHI...........
Case Number: 17
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Date of Filing: 12-07-2024
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Date of Upload: 25-07-2024
MANAGER ORIENTAL INSURANCE CO. LTD V/S VIJAY BAHADUR
Court Name: Hamirpur
Appelant Advocate SHAHZAD KHAN
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONHAMIRPURUPCOURT 1Execution Application No. EA/2/2024( Date of Filing : 18 Jan 2024 )InComplaint Case No. CC/119/20191. VIJAY BAHADURVILL-POST- PANDHARI SUMERPURHAMIRPURUP...........Appellant(s)Versus1. MANAGER ORIENTAL INS...
Case Number: 2
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Date of Filing: 18-01-2024
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Date of Upload: 25-07-2024
Oriental Insurance Compeny Basti V/S NEW HIND AUTO SCERVIC
Court Name: Basti
Appelant Advocate Jagdish Swaroop Srivasta
Respondant Advocate
Case Number: 31
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Date of Filing: 16-07-2013
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Date of Upload: 18-07-2024
ORIENTAL INSURANCE CO.LTD. V/S KANHIYYA LAL
Court Name: Mathura
Appelant Advocate
Respondant Advocate
District Consumer ForumMathuraUttar PradeshExecution Application No. EA/67/2023( Date of Filing : 03 Oct 2023 )InComplaint Case No. CC/37/20121. KANHIYYA LALMATHURAMATHURAU.P...........Appellant(s)Versus1. ORIENTAL INSURANCE CO.LTD.MATHUAMATHURAU.P...........Respondent(s) BEFORE:...
Case Number: 67
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Date of Filing: 03-10-2023
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Date of Upload: 15-07-2024
THE ORIENTAL INSURANCE COL TD. V/S PRATAP SINGH
The Oriental Insurance Oriental Insurance
Court Name: Mathura
Appelant Advocate
Respondant Advocate
District Consumer ForumMathuraUttar PradeshExecution Application No. EA/39/2019( Date of Filing : 10 Oct 2019 )InComplaint Case No. CC/157/20151. PRATAP SINGHMATHURA...........Appellant(s)Versus1. THE ORIENTAL INSURANCE COL TD.MATHURA...........Respondent(s) BEFORE:HON'BLE MR. NA...
Case Number: 39
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Date of Filing: 10-10-2019
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Date of Upload: 15-07-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.