Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26603 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Co. Ltd. V/S Amitava Guha
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate Mr. N.R. Mukherjee, Mr. Sourya Mukherjee
Respondant Advocate Mr. Shyamal Sengupta.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/728/2017( Date of Filing : 05 Jul 2017 )(Arisen out of Order Dated 15/06/2017 in Case No. Complaint Case No. CC/33/2014 of District Kolkata-I(North))1. Amitava Guha...
Case Number: 728
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Date of Filing: 05-07-2017
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Date of Upload: 26-09-2024
Oriental Insurance Co Ltd V/S Sam Reteil
Court Name: Jabalpur
Appelant Advocate Amit Acharya
Respondant Advocate
Case Number: 0
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Date of Filing: 07-08-2013
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Date of Upload: 27-09-2024
Oriental Insurance V/S Manoj Kumar
Court Name: Kangra
Appelant Advocate PARAMJEET SINGH
Respondant Advocate
Case Number: 40
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Date of Filing: 28-05-2024
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Date of Upload: 27-09-2024
Manager, The Oriental Insurance Company Ltd. V/S Vibhuti Bipinchandra Desai
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Navsari
Appelant Advocate S.V.Surti
Respondant Advocate B.P.Modi
Case Number: 176
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Date of Filing: 29-07-2024
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Date of Upload: 26-09-2024
Manager, The Oriental Insurance Company Ltd. V/S Vibhuti Bipinchandra Desai
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Navsari
Appelant Advocate S.V.Surti
Respondant Advocate B.P.Modi
Case Number: 175
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Date of Filing: 29-07-2024
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Date of Upload: 26-09-2024
Oriental Insurance Company Ltd. Through Branch Manager V/S Shrimati Tarabai Ramaji Marlowar
Oriental Insurance Company Oriental Insurance
Court Name: Chandrapur
Appelant Advocate A B Bhoyar
Respondant Advocate Adv.Deshpande
Case Number: 20
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Date of Filing: 05-03-2020
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Date of Upload: 09-10-2024
MOHAMMAD IBRAHIM & ANR V/S D.M , THE ORIENTAL INSURANCE CO. LTD
Oriental Insurance The Oriental Insurance
Court Name: StateCommission
Appelant Advocate Shri Shishir Bhandarkar
Respondant Advocate R-1 Shri Pitu Barai/R-2 Shri K.K.S.Rathore
Case Number: 24
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Date of Filing: 16-01-2024
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Date of Upload: 07-10-2024
The Oriental Insurance Company Ltd. & Others V/S Santoesh Kumar Srivastava
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Bahraich
Appelant Advocate Sri Nagendra Khare
Respondant Advocate Sri Ravindra Pratap Singh
Case Number: 45
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Date of Filing: 15-03-2013
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Date of Upload: 26-09-2024
Oriental Insurance Company Ltd. V/S Shyam sundar nagar
Oriental Insurance Company Oriental Insurance
Court Name: Kota
Appelant Advocate B.C.Malviy
Respondant Advocate Swapna mehrotra
Case Number: 27
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Date of Filing: 07-02-2020
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Date of Upload: 26-09-2024
1-M.Department Manager, The Oriental Insurance Co. Li., Pune V/S Mina Haraklal Kokni
Pune Oriental Insurance The Oriental Insurance
Court Name: Nandurbar
Appelant Advocate Mr.N.B.Desai/Mr.N.T.Gavit
Respondant Advocate Mr.P.M.Modak
Case Number: 21
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Date of Filing: 14-07-2021
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Date of Upload: 25-09-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.