Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
THE REGIONAL MANAGER, SERVICE CENTRE (DRO-1), ORIENTAL INSURANCE COMPANY LIMITED. V/S NEW RAJDHANI LOGISTIC PVT. LTD.
Oriental Insurance Oriental Insurance Company
Court Name: South II
Appelant Advocate
Respondant Advocate
Udyog Sadan Qutub Institutional Area New Delhi-16Heading2Complaint Case No. CC/272/2022( Date of Filing : 20 Sep 2022 )1. NEW RAJDHANI LOGISTIC PVT. LTD.SHOP NO. 3 & 6, NEAR MODI MILL, BEHIND LUXURE PEN FACTORY, OKHLA ESTATE, PHASE-III, NEW DELHI-110020............Complainant(s)V...
Case Number: 272
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Date of Filing: 20-09-2022
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Date of Upload: 23-08-2024
The Oriental Insurance Com. Ltd. Amravati V/S Shankar Sitaldas Sewani
The Oriental Insurance Oriental Insurance
Court Name: Amravati
Appelant Advocate Adv. N B Kalantri
Respondant Advocate NA.Adv.Alaspurkar
Case Number: 23
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Date of Filing: 21-03-2023
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Date of Upload: 06-08-2024
THE ORIENTAL INSURANCE CO LTD 4 V/S LILABEN ASHOKBHAI PAREKH
The Oriental Insurance Oriental Insurance
Court Name: Vadodra Addl
Appelant Advocate A.C.SHAH
Respondant Advocate VINAY SAXENA
Case Number: 20
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Date of Filing: 29-02-2020
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Date of Upload: 02-08-2024
The Oriental Insurance Company Limited V/S M/s Mandeep Buildcon
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Karnal
Appelant Advocate Vikram Singh
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No.372 of 2024 Date of instt.24.07.2024 Date of Decision:26.07.2024M/s Mandeep Buildcon, 172, Urban Estate, Karnal, through its SPA holder Shubham Sharma son of Shri Sunder Lal, resident of Vil...
Case Number: 372
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Date of Filing: 24-07-2024
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Date of Upload: 30-07-2024
MOHAMMAD HARUN JUSAB , THROUHG HIS LEGAL HEIR V/S THE ORIENTAL INSURANCE CO.LTD.
The Oriental Insurance Oriental Insurance
Court Name: NCDRC
Appelant Advocate MR. AMANDEEP SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2321 OF 2023(Against the Order dated 22/12/2022 in Appeal No. RBT/A/15/74 of the State Commission Maharashtra) 1. THE ORIENTAL INSURANCE CO.LTD.TECHNO LEGAL DEPARTMENT HEAD OFFICE AT 1ST FLOOR PLATE A ...
Case Number: 2323
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Date of Filing: 06-09-2023
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Date of Upload: 26-07-2024
MOHAMMAD HARUN JUSAB , THROUHG HIS LEGAL HEIR V/S THE ORIENTAL INSURANCE CO.LTD.
The Oriental Insurance Oriental Insurance
Court Name: NCDRC
Appelant Advocate MR. AMANDEEP SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2321 OF 2023(Against the Order dated 22/12/2022 in Appeal No. RBT/A/15/74 of the State Commission Maharashtra) 1. THE ORIENTAL INSURANCE CO.LTD.TECHNO LEGAL DEPARTMENT HEAD OFFICE AT 1ST FLOOR PLATE A ...
Case Number: 2322
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Date of Filing: 06-09-2023
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Date of Upload: 26-07-2024
M/S JUSAB IBRAHIM & SONS V/S THE ORIENTAL INSURANCE CO.LTD.
The Oriental Insurance Oriental Insurance
Court Name: NCDRC
Appelant Advocate MR. AMANDEEP SINGH
Respondant Advocate MR. NIHAR DHARMADHIKARI
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2321 OF 2023(Against the Order dated 22/12/2022 in Appeal No. RBT/A/15/74 of the State Commission Maharashtra) 1. THE ORIENTAL INSURANCE CO.LTD.TECHNO LEGAL DEPARTMENT HEAD OFFICE AT 1ST FLOOR PLATE A ...
Case Number: 2321
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Date of Filing: 06-09-2023
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Date of Upload: 26-07-2024
Oriental Insurance Co. Ltd. V/S Sudhakar Ramchandra Jadhav
Court Name: Nashik
Appelant Advocate SELF
Respondant Advocate
Case Number: 114
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Date of Filing: 08-06-2023
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Date of Upload: 26-07-2024
The Oriental Insurance Co, Ltd. V/S Ramesh Kumar nainani
The Oriental Insurance Oriental Insurance
Court Name: Jaipur-I
Appelant Advocate Moh. Saeed
Respondant Advocate
Case Number: 321
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Date of Filing: 25-02-2016
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Date of Upload: 31-07-2024
The Oriental Insurance Company V/S ANIL KUMAR
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Hanumangarh
Appelant Advocate MEENU PRAKASH HISARIA
Respondant Advocate DINESH SHARMA
Case Number: 27
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Date of Filing: 22-01-2021
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Date of Upload: 30-07-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.