Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
ORIENTAL INSURANCE CO. V/S M/S SAN BEVERAGES PVT.LTD.
Court Name: Ghaziabad
Appelant Advocate Jai Singh Bhadauria
Respondant Advocate
Case Number: 57
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Date of Filing: 17-05-2024
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Date of Upload: 30-07-2024
ISWAR DARYANI MANAGER The Oriental Insurance Company V/S GAR KANWAR
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Bhilwara
Appelant Advocate MUKESH BAPNA
Respondant Advocate
Case Number: 30
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Date of Filing: 10-12-2014
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Date of Upload: 30-07-2024
AMITA DHIMAN & ORS V/S THE ORIENTAL INSURANCE COMPANY LIMITED THROUGH DULY CONSTITUTED ATTORNEY
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: NCDRC
Appelant Advocate MR. SUBODH KUMAR JHA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1866 OF 2024(Against the Order dated 28/03/2024 in Appeal No. A/173/2023 of the State Commission Chandigarh)1. THE ORIENTAL INSURANCE COMPANY LIMITED THROUGH DULY CONSTITUTED ATTORNEYOFFICE AT 1ST FLOO...
Case Number: 1866
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Date of Filing: 24-06-2024
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Date of Upload: 29-07-2024
PROPRIETOR OF AMISH ENTERPRISES, V/S ORIENTAL INSURANCE CO. LTD.
Court Name: NCDRC
Appelant Advocate MS. SAKSHI GUPTA
Respondant Advocate MR. VARSHAL M. PANCHOLI
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 674 OF 2023(Against the Order dated 15/02/2023 in Complaint No. 168/2016 of the State Commission Gujarat)1. ORIENTAL INSURANCE CO. LTD.1ST FLOOR, SHREEJI HOUSE BEHIND MJ LIBRARY OPP GUJARAT BHAWAN ELLISBRID...
Case Number: 674
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Date of Filing: 20-06-2023
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Date of Upload: 29-07-2024
THE ORIENTAL INSURANCE CO LTD V/S D MARIYA BAKKIYAM
The Oriental Insurance Oriental Insurance
Court Name: Salem
Appelant Advocate T P SARAVANAN
Respondant Advocate
Case Number: 124
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Date of Filing: 26-04-2024
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Date of Upload: 29-07-2024
The Oriental Insurance Co. Ltd. Through The Manager V/S Shri Diwaliben Ravjibhai Kotadiya Nominee - Heir and Second Insured of Policy of Late Ravjibhai Nathabhai Kotadiya
The Oriental Insurance Oriental Insurance
Court Name: Rajkot
Appelant Advocate Y. G. Desai
Respondant Advocate J. D. Chaudhary
Case Number: 1
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Date of Filing: 19-02-2024
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Date of Upload: 29-07-2024
Manager, The Oriental Insurance Company Ltd. V/S Satish P. Chauhan
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Navsari
Appelant Advocate S.V.Surti
Respondant Advocate D.N.Mistry
Case Number: 44
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Date of Filing: 09-02-2024
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Date of Upload: 29-07-2024
Oriental Insurance Co Basti V/S SHIV PRASAD VERMA
Court Name: Basti
Appelant Advocate
Respondant Advocate
Case Number: 2
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Date of Filing: 07-01-2009
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Date of Upload: 31-07-2024
The Oriental Insurance Co. Ltd. V/S Bhole Ram
The Oriental Insurance Oriental Insurance
Court Name: Mandi
Appelant Advocate Sh. Desh Raj
Respondant Advocate Sh. Ramesh Thakur
Case Number: 14
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Date of Filing: 07-04-2022
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Date of Upload: 27-07-2024
M/S ORIENTAL INSURANCE COMPANY LIMITED V/S JASPAL KAUR
Oriental Insurance Oriental Insurance Company
Court Name: DF-I
Appelant Advocate DEVINDER KUMAR
Respondant Advocate
Before the Upbhokta Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhExecution Application No.138 of 2024 in CC/81/2023Jaspal Kaur Vs M/s Oriental Insurance Company Limited & anr. BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURE...
Case Number: 138
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Date of Filing: 17-05-2024
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Date of Upload: 27-07-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.