Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
oriental insurance co.ltd. V/S kundan lal
Court Name: Chittaurgarh
Appelant Advocate K.L.Sukhwal
Respondant Advocate Dilip Totla
Case Number: 232
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Date of Filing: 10-08-2022
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Date of Upload: 02-08-2024
oriental insurance co.ltd. V/S harishankar
Court Name: Chittaurgarh
Appelant Advocate K.L.Sukhwal
Respondant Advocate D Totla
Case Number: 231
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Date of Filing: 10-08-2022
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Date of Upload: 02-08-2024
THE ORIENTAL INSURANCE CO. LTD V/S Dr. DHIRAJ MAHESHWARI
The Oriental Insurance Oriental Insurance
Court Name: Bhilwara
Appelant Advocate MUKESH VERMA
Respondant Advocate
Case Number: 196
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Date of Filing: 22-03-2021
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Date of Upload: 02-08-2024
The Oriental Insurance Co.Ltd V/S Piyushbhai Bhikhabhai Madhavani
The Oriental Insurance Oriental Insurance
Court Name: Amreli
Appelant Advocate R.C.HIRANI
Respondant Advocate B.P.KANJARIYA
Case Number: 42
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Date of Filing: 28-03-2023
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Date of Upload: 02-08-2024
THE ORIENTAL INSURANCE COMPANY LIMITED V/S Smt. Anita
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Muradabad-I
Appelant Advocate VINDESH KUMAR
Respondant Advocate GOPAL SHARMA
...
Case Number: 3
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Date of Filing: 16-09-2020
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Date of Upload: 29-08-2024
D.M, THE ORIENTAL INSURANCE CO.LTD V/S HUKUM SINGH
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate SHRI PANKAJ KHEDKAR
Respondant Advocate
Case Number: 24
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Date of Filing: 04-06-2024
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Date of Upload: 16-08-2024
M/s The Oriental Insurance Company Ltd and Others V/S Ajit Paul
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Gurgaon
Appelant Advocate Sh. Gaurav Bhardwaj
Respondant Advocate
Case Number: 29
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Date of Filing: 09-09-2020
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Date of Upload: 08-08-2024
The Oriental Insurance Co. Ltd. & Another V/S M/s Pragya Trading Company
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate Sanjay Jaiswal
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Transfer Application No. TA/10/2024( Date of Filing : 30 Jul 2024 )(Arisen out of Order Case No. CC/65/2021 of District Hapur)1. M/s Pragya Trading Companythroguh it...
Case Number: 10
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Date of Filing: 30-07-2024
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Date of Upload: 07-08-2024
Oriental Insurance Co.Ltd. V/S Lakhwinder Singh
Court Name: Patiala
Appelant Advocate Sh. Vikas Mittal
Respondant Advocate
District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/20/224( Date of Filing : 09 Oct 2020 )1. Lakhwinder SinghR/O Village Lalwa Tehsil Patran Distt PatialaPatialaPUNJAB...........Complainant(s)Versus1. Oriental Insurance Co.Ltd.Head Office A: 25/27 Asaf ...
Case Number: 20
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Date of Filing: 09-10-2020
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Date of Upload: 07-08-2024
The Oriental Insurance Co, Ltd. V/S Satyanarayan Jangir
The Oriental Insurance Oriental Insurance
Court Name: Jaipur-I
Appelant Advocate Gopal Puri Goswami
Respondant Advocate
Case Number: 386
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Date of Filing: 09-03-2016
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Date of Upload: 06-08-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.