Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Co.Ltd. V/S (1) Ram Prakash M.Shah. (2) Vimlaben Ram Prakash Shah.
The Oriental Insurance Oriental Insurance
Court Name: Mahesana
Appelant Advocate S.I.Doshi
Respondant Advocate Y.F.Pathan / M.N.Bhavsar
Case Number: 674
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Date of Filing: 19-12-2023
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Date of Upload: 08-08-2024
DURGABAI DURGAPRASAD GAUTAM V/S THE ORIENTAL INSURANCE COMPANY LTD.
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: StateCommission
Appelant Advocate ASHISH W. PAUNIKAR
Respondant Advocate
...
Case Number: 22
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Date of Filing: 19-09-2022
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Date of Upload: 07-08-2024
The Divisional Manager, Oriental Insurance Co. Ltd. V/S Kushi Chandra Biswas
Court Name: Maldah
Appelant Advocate Ayan Pal
Respondant Advocate Arijit Neogi
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, MALDAHSatya Chowdhury Indoor Stadium,DSA Complex.PO. Dist.- MaldahWeb site - confonet.nic.inPhone Number - 03512-223582Complaint Case No. CC/20/2021( Date of Filing : 25 Feb 2021 )1. Kushi Chandra BiswasProp. of M/S Niranjan Brick ...
Case Number: 20
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Date of Filing: 25-02-2021
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Date of Upload: 06-08-2024
Bhart Indravadan Sheth V/S The Oriental Insurance Co.Ltd.
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate N M Tailor
Respondant Advocate
Case Number: 573
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Date of Filing: 04-07-2024
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Date of Upload: 06-08-2024
The Oriental Insurance Company ltd Akola V/S Siddhart Ramesh Kothari
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Akola
Appelant Advocate C.O.Agnihotri
Respondant Advocate Adv. V.R. Malviya
Case Number: 22
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Date of Filing: 24-06-2022
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Date of Upload: 09-08-2024
The Oriental Insurance Company ltd Akola V/S Gulshan R Varyani
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Akola
Appelant Advocate S.D.Kane
Respondant Advocate Adv. V.R. Malviya
Case Number: 22
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Date of Filing: 31-05-2022
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Date of Upload: 09-08-2024
The Oriental Insurance Company ltd Akola V/S Manish Rameshlal Varyani
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Akola
Appelant Advocate C.O.Agnihotri
Respondant Advocate Adv. V.R. Malviya
Case Number: 22
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Date of Filing: 31-05-2022
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Date of Upload: 09-08-2024
The Oriental Insurance Company Limited, V/S Sumita
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Jhajjar
Appelant Advocate
Respondant Advocate
Case Number: 14
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Date of Filing: 22-07-2024
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Date of Upload: 09-08-2024
The Oriental Insurance Co td V/S Shiv Kumar
The Oriental Insurance Oriental Insurance
Court Name: Barnala
Appelant Advocate Dhiraj Kumar
Respondant Advocate
Heading1Heading2Complaint Case No. CC/151/2022( Date of Filing : 23 May 2022 )1. Shiv Kumaraged about 41 years S/o Bhagwan Chand BXI/617,Street No.7 Barnala...........Complainant(s)Versus1. The Oriental Insurance Co tdKC Road Barnala through its Branch Manager2. The Oriental Insu...
Case Number: 151
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Date of Filing: 23-05-2022
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Date of Upload: 08-08-2024
BRANCH MANAGER THE ORIENTAL INSURANCE COM.LTD.AURANGABAD V/S RAMJI DINESH MUNDADA
The Oriental Insurance Oriental Insurance
Court Name: Hingoli
Appelant Advocate ADV.V.S.ARDHAPURKAR
Respondant Advocate
Case Number: 445
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Date of Filing: 26-12-2022
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Date of Upload: 07-08-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.