Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
ORIENTAL INSURANCE COMPANY V/S GUMAANMAL MEENA
Oriental Insurance Company Oriental Insurance
Court Name: Dausa
Appelant Advocate YOGESH KUMAR SAINI
Respondant Advocate KUNJBIHARI SHARMA
Case Number: 45
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Date of Filing: 27-02-2020
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Date of Upload: 12-11-2024
THE ORIENTAL INSURANCE CO. LTD, THRU. DIVISIONAL MANAGER & OTHERS V/S SMT. VIJAYA DURWAS BEHNIYA
Oriental Insurance The Oriental Insurance
Court Name: Additional DCF, Nagpur
Appelant Advocate ADV. UDAY KSHIRSAGAR
Respondant Advocate
ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,NAGPURNew Administrative Building No.-13rd Floor, Civil Lines, Nagpur-440001Ph.0712-2546884Complaint Case No. CC/20/185( Date of Filing : 16 Sep 2020 )1. SMT. VIJAYA DURWAS BEHNIYAR/O KHANGAON, TH. KATOL, DIST. NAGPURNAGP...
Case Number: 20
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Date of Filing: 16-09-2020
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Date of Upload: 13-11-2024
The Oriental Insurance Co. Ltd. V/S Sanjay Awasthi
Oriental Insurance The Oriental Insurance
Court Name: Mandi
Appelant Advocate Sh. Manish Bhardwaj
Respondant Advocate Sh. Bimal Kumar Sharma
Case Number: 3
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Date of Filing: 10-01-2022
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Date of Upload: 11-11-2024
The Oriental Insurance Company Ltd. V/S Dr. V.K. Sharma
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Panipat
Appelant Advocate Shri Vikas Sharma
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONPANIPATExecution Application No. EA/42/2024( Date of Filing : 20 Aug 2024 )InComplaint Case No. CC/20/241. Dr. V.K. SharmaSon of Sh. Brij Mohan Lal Sharma resident of House No. 185-L, Model Town, Near Ram Lal Chowk, Panipa...
Case Number: 42
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Date of Filing: 20-08-2024
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Date of Upload: 18-11-2024
The Oriental Insurance Company Limited V/S Amarjeet Singh
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Karnal
Appelant Advocate Deepak Singh Dhull
Respondant Advocate Naveen Khettarpal
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No.512 of 2021 Date of instt 17.09.2021 Date of Decision: 11.11.2024Amarjeet Singh aged about 32 years son of Shri Rajinder Singh, resident of house no.188, Dhull Panna, Padha, District Karnal. Aadhar ...
Case Number: 512
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Date of Filing: 17-09-2021
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Date of Upload: 13-11-2024
The Oriental Insurance Co. Ltd. V/S Mayurkumar Maganlal Desai
Oriental Insurance The Oriental Insurance
Court Name: Navsari
Appelant Advocate M.K.Sukhadia
Respondant Advocate H.N.Jagiwala
Case Number: 21
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Date of Filing: 01-11-2021
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Date of Upload: 11-11-2024
The Oriental Insurance Co. Ltd. V/S Samir Musabhai Dhola
Oriental Insurance The Oriental Insurance
Court Name: Navsari
Appelant Advocate M.K.Sukhadia
Respondant Advocate N.D.Vakil
Case Number: 21
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Date of Filing: 13-10-2021
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Date of Upload: 11-11-2024
Oriental Insurance Co.Ltd. V/S M/S Home Tek India Pvt.Ltd, A Private Limited Company
Court Name: Kamrup
Appelant Advocate Ms O.Phukan
Respondant Advocate Ms Piyali Mitra
Case Number: 77
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Date of Filing: 18-10-2004
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Date of Upload: 21-11-2024
The Oriental Insurance Co. Ltd. V/S Shri Paresh Jaysukhlal Panchmiya
Oriental Insurance The Oriental Insurance
Court Name: Rajkot Addl
Appelant Advocate S M Rathod
Respondant Advocate
Case Number: 950
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Date of Filing: 05-10-2024
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Date of Upload: 11-11-2024
DIVISIONAL MANAGER ORIENTAL INSURANCE CO. LTD. AND ANOTHER V/S ARUN KUMAR SINGH S/O PRATAP SINGH
Court Name: Shahjahanpur
Appelant Advocate ANANGPAL SINGH
Respondant Advocate
Case Number: 3
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Date of Filing: 19-01-2024
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Date of Upload: 16-11-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.