Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Co.Ltd. V/S Mithlesh Pankajkumar Sharma
The Oriental Insurance Oriental Insurance
Court Name: Dohad
Appelant Advocate M A Parikh
Respondant Advocate
Case Number: 36
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Date of Filing: 14-06-2023
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Date of Upload: 16-08-2024
The Oriental Insurance Co.Ltd. V/S Minaben Shaileshbhai Katara
The Oriental Insurance Oriental Insurance
Court Name: Dohad
Appelant Advocate M A Parikh
Respondant Advocate
Case Number: 35
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Date of Filing: 14-06-2023
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Date of Upload: 16-08-2024
The Oriental Insurance Co.Ltd. V/S Dr. Mayankbhai Mulrajbhai Brahambhatt
The Oriental Insurance Oriental Insurance
Court Name: Dohad
Appelant Advocate M A Parikh
Respondant Advocate
Case Number: 34
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Date of Filing: 14-06-2023
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Date of Upload: 16-08-2024
THE ORIENTAL INSURANCE CO.LTD. V/S MONIKABEN SUNILKUMAR SARAIYA
The Oriental Insurance Oriental Insurance
Court Name: Dohad
Appelant Advocate I A Mansuri
Respondant Advocate V B Trivedi
Case Number: 19
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Date of Filing: 23-10-2019
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Date of Upload: 16-08-2024
The Oriental Insurance Co Ltd V/S Hriday Credit Coprative
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate Vinod Paliwal 9214457922
Respondant Advocate R.C.Jaiswal 9829101042
Case Number: 2
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Date of Filing: 10-03-2017
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Date of Upload: 16-08-2024
The Oriental Insurance V/S Pushpa Pande
The Oriental Insurance Oriental Insurance
Court Name: Chittaurgarh
Appelant Advocate Rajnish Pitaliya
Respondant Advocate None
Case Number: 355
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Date of Filing: 16-08-2023
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Date of Upload: 14-08-2024
Regional Manager,The Oriental Insurance company Ltd and Others V/S Meena Rajendra Sayani
Oriental Insurance Oriental Insurance Company
Court Name: Akola
Appelant Advocate Ankit Mohta
Respondant Advocate Adv. V.R. Malviya
Case Number: 22
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Date of Filing: 13-05-2022
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Date of Upload: 14-08-2024
The Oriental Insurance Company Ltd. V/S Gunjan Naginbhai Patel
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Navsari
Appelant Advocate S.V.Surti
Respondant Advocate N.D.Vakil
Case Number: 102
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Date of Filing: 15-04-2024
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Date of Upload: 14-08-2024
The Divisional Manager, The Oriental Insurance Company Ltd., Balasore V/S Sri Umashankar Nayak, aged about 38 years
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Baleshwar
Appelant Advocate Sj. Ram Narayan Dey & Others
Respondant Advocate Sri Amarendra Kumar Panda
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BALASOREAT- KATCHERY HATA, NEAR COLLECTORATE, P.O, DIST- BALASORE-756001Complaint Case No. CC/19/2016( Date of Filing : 29 Jan 2016 )1. Sri Umashankar Nayak, aged about 38 yearsS/o. Harish Chandra Nayak, M/s. OMM SAI CARRIER, At- B...
Case Number: 19
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Date of Filing: 29-01-2016
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Date of Upload: 23-08-2024
ORIENTAL INSURANCE CO.LTD. V/S KIRPAL DASS
Court Name: North West
Appelant Advocate ANOOP S SAROHA
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/369/2024( Date of Filing : 30 May 2024 )1. KIRPAL DASSS/O SH.HASMAT RAI R/O H.NO.1114,TOWER-1,PARKER RESIDENCY,KUNDALI,SONIPA...
Case Number: 369
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Date of Filing: 30-05-2024
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Date of Upload: 22-08-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.