Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Company Limited V/S Kuldeep Anand
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Mirzapur
Appelant Advocate
Respondant Advocate
Case Number: 10
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Date of Filing: 08-08-2024
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Date of Upload: 03-09-2024
ORIENTAL INSURANCE COMPANY LTD V/S SABU U
Oriental Insurance Oriental Insurance Company
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/20/431( Date of Filing : 22 Dec 2020 )1. SABU UANJILITHARAYIL HOUSE COLLEGE ROAD, MUVATTUPUZHA...........Complainant(s)Versus1. ORIENTAL INSURANCE COMPANY LTDTH TOWER, STADIUM ROAD, MUVATTUPUZHA..............
Case Number: 20
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Date of Filing: 22-12-2020
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Date of Upload: 23-08-2024
THE ORIENTAL INSURANCE COMPANY LTD. V/S RAVI KUMAR.
The Oriental Insurance Oriental Insurance Oriental Insurance Company
Court Name: Ambala
Appelant Advocate MAHINDER KAMAR.
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, AMBALA.Complaint case no.:324 of 2022Date of Institution:08.08.2022Date of decision:16.08.2024Ravi Kumar aged about 32 years s/o Shri Bhushan Sharma, R/o Village Rao Majra. Post Office-Tandwal, Tehsil Barara. District Am...
Case Number: 324
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Date of Filing: 08-08-2022
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Date of Upload: 21-08-2024
Oriental Insurance Co. V/S Monika Devi
Court Name: Kangra
Appelant Advocate Sh. Pankaj Tyagi
Respondant Advocate
Case Number: 277
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Date of Filing: 16-10-2023
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Date of Upload: 20-08-2024
The Oriental Insurance Co. Ltd., Surendranagar V/S Ashwinbhai A. Raval
The Oriental Insurance Oriental Insurance
Court Name: Surendranagar
Appelant Advocate V. S. Jani
Respondant Advocate V. H. Sheth
Case Number: 127
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Date of Filing: 01-06-2024
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Date of Upload: 20-08-2024
(1) Branch Manager Shaheb The Oriental Insurance Co. Ltd. Surendranagar (2) Mesars Heritage Health I V/S Dharmendrabhai Mulajibhai Doshi
The Oriental Insurance Oriental Insurance
Court Name: Surendranagar
Appelant Advocate C. H. Bhatt
Respondant Advocate (1) V. H. Sheth
Case Number: 108
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Date of Filing: 04-05-2024
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Date of Upload: 20-08-2024
The Oriental Insurance Co. Ltd. V/S Jignesh Anilbhai Malakiya
The Oriental Insurance Oriental Insurance
Court Name: Rajkot
Appelant Advocate H. D. Kothari
Respondant Advocate S. R. Trivedi
Case Number: 67
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Date of Filing: 12-01-2024
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Date of Upload: 16-08-2024
The Oriental Insurance Co. Ltd. V/S Jayesh Kishanchand Chhatpar
The Oriental Insurance Oriental Insurance
Court Name: Rajkot
Appelant Advocate H. D. Kothari
Respondant Advocate S. R. Trivedi
Case Number: 16
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Date of Filing: 01-01-2024
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Date of Upload: 16-08-2024
The Oriental Insurance Company ltd Akola and Others V/S Swapnil Gopal Agarwal
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Akola
Appelant Advocate P.D.Goenka
Respondant Advocate Adv. R.P. Tiwari
Case Number: 22
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Date of Filing: 29-12-2022
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Date of Upload: 04-09-2024
Oriental Insurance Co.Ltd. V/S Patel Anup Arvindbhai
Court Name: Mahesana
Appelant Advocate K.M.Rangwala
Respondant Advocate B.S.Menon
Case Number: 184
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Date of Filing: 20-03-2024
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Date of Upload: 22-08-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.