Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
Oriental Insurance Co. Ltd. V/S Nandkishor Shankarlal Agrawal
Court Name: Nashik
Appelant Advocate Prajakta Deshpande
Respondant Advocate
Case Number: 228
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Date of Filing: 13-04-2022
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Date of Upload: 03-09-2024
The Oriental Insurance Comp Ltd V/S Ramesh Kumar Agrawal
Oriental Insurance The Oriental Insurance
Court Name: Raigarh
Appelant Advocate D K Jaiswal
Respondant Advocate Anshuman Rabda
Case Number: 22
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Date of Filing: 05-05-2022
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Date of Upload: 03-09-2024
The Oriental Insurance Co. V/S Vinod Kumar Puri
Oriental Insurance The Oriental Insurance
Court Name: Amritsar
Appelant Advocate P.K.Mody
Respondant Advocate
District Consumer Disputes Redressal CommissionSCO 100, District Shopping Complex, Ranjit AvenueAmritsar, PunjabMiscellaneous Application No. MA/18/2024( Date of Filing : 22 Apr 2024 )InComplaint Case No. CC/783/20191. Vinod Kumar PuriAmritsarAmritsarPunjab...........Appellant(s)...
Case Number: 18
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Date of Filing: 22-04-2024
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Date of Upload: 30-08-2024
Divisional Manager,Divisional office Oriental Insurance Co.Ltd V/S kabeer
Court Name: Trissur
Appelant Advocate N.B.Sukumaran
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/16/736( Date of Filing : 23 Dec 2016 )1. kabeer-...........Complainant(s)Versus1. Divisional Manager,Divisional office Oriental Insurance Co.Ltd-............Opp.Party(s) BEFORE:HON'BLE MR. C.T.Sabu PRESIDE...
Case Number: 16
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Date of Filing: 23-12-2016
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Date of Upload: 30-08-2024
Oriental Insurance Company Limited V/S Chhaganlal Chuniyabhai Nimama
Oriental Insurance Oriental Insurance Company
Court Name: Navsari
Appelant Advocate P.D.Halpati
Respondant Advocate S.K.Desai
Case Number: 33
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Date of Filing: 29-01-2024
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Date of Upload: 30-08-2024
BISHU ROY V/S ORIENTAL INSURANCE CO. LTD.
Court Name: StateCommission
Appelant Advocate BHASKAR MAITRA
Respondant Advocate
SILIGURI CIRCUIT BENCHofWEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION2nd MILE, SEVOKE ROAD, SILIGURIJALPAIGURI - 734001First Appeal No. A/100/2023( Date of Filing : 06 Nov 2023 )(Arisen out of Order Dated in Case No. CC/59/2022 of District Cooch Behar)1. ORIENTAL INSUR...
Case Number: 100
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Date of Filing: 06-11-2023
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Date of Upload: 30-08-2024
The Oriental Insurance Co.Ltd. V/S Vajubhai Shambhubhai Kanani
Oriental Insurance The Oriental Insurance
Court Name: Surat
Appelant Advocate Mona Kapoor
Respondant Advocate Kailash Vala
Case Number: 632
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Date of Filing: 30-07-2022
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Date of Upload: 05-09-2024
The Oriental Insurance Co.Ltd. V/S Meera Mahendra Agrawal
Oriental Insurance The Oriental Insurance
Court Name: Surat
Appelant Advocate Hasmukh Girnara
Respondant Advocate Kinjal Savani
Case Number: 201
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Date of Filing: 29-01-2024
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Date of Upload: 05-09-2024
The Oriental Insurance Co.Ltd. V/S Meera Mahendra Agrawal
Oriental Insurance The Oriental Insurance
Court Name: Surat
Appelant Advocate Hasmukh Girnara
Respondant Advocate Kinjal Savani
Case Number: 200
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Date of Filing: 29-01-2024
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Date of Upload: 05-09-2024
The Oriental Insurance Co.Ltd. V/S Prakashbhai V. Vora
Oriental Insurance The Oriental Insurance
Court Name: Surat
Appelant Advocate Hiren Oza
Respondant Advocate Bhavin Modi
Case Number: 915
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Date of Filing: 15-11-2022
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Date of Upload: 05-09-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.