Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26831 Consumer Court Cases Against Oriental Insurance.
Prabandhak oriental Insurance Co ltd & others V/S Abdul Rauf
Court Name: StateCommission
Appelant Advocate T.C. Seth & Ravi Kumar Rawat
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1315/2023( Date of Filing : 07 Aug 2023 )(Arisen out of Order Dated 29/03/2023 in Case No. C/2009/285 of District Pratapgarh)1. Abdul RaufGram uda...
Case Number: 1315
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Date of Filing: 07-08-2023
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Date of Upload: 20-09-2024
M/s Ajay Engineering Works and another V/S The Oriental Insurance Company Limited
Oriental Insurance Company Oriental Insurance The Oriental Insurance Insurance
Court Name: StateCommission
Appelant Advocate Sahil Abhi
Respondant Advocate R.S. MANHAS 1 ANKIT KAUSHAL 2
Case Number: 917
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Date of Filing: 27-10-2022
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Date of Upload: 27-09-2024
THE ORIENTAL INSURANCE COM LTD V/S HASMUKHLAL RATILAL GANDHI
Oriental Insurance The Oriental Insurance Insurance
Court Name: Ahmedabad City
Appelant Advocate HEMAL M SHAH
Respondant Advocate R.P.RAVAL
Case Number: 19
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Date of Filing: 27-09-2019
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Date of Upload: 26-09-2024
M/S. ORIENTAL INSURANCE COMPANY LTD. V/S PAWAN KUMAR
Oriental Insurance Company Oriental Insurance Insurance
Court Name: North
Appelant Advocate TARIQUE NASEEM
Respondant Advocate
District Consumer Disputes Redressal Commission-I (North District)[Govt. of NCT of Delhi]Ground Floor, Court Annexe -2 Building, Tis Hazari Court Complex, Delhi- 110054Phone: 011-23969372; 011-23912675 Email: confo-nt-dl@nic.inConsumer Complaint No. 65/2020In the matter ofSh.Pawa...
Case Number: 65
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Date of Filing: 15-09-2020
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Date of Upload: 28-09-2024
ORIENTAL INSURANCE CO. LTD V/S PARVATHANENI RAJA, S/o LATE VENKATA DHANA KOTESWARARAO,
Court Name: Visakhapatnam
Appelant Advocate G.K. VARAPRASAD
Respondant Advocate S. SATISH KUMAR
Case Number: 1
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Date of Filing: 01-01-2024
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Date of Upload: 20-09-2024
Oriental Insurance Co.Ltd. V/S Sanjit Kumar
Court Name: Patiala
Appelant Advocate Sh. Satvinder Singh Sidhu
Respondant Advocate
District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/20/318( Date of Filing : 15 Dec 2020 )1. Sanjit Kumar Sanjit Kumar aged about 42 years, S/o Sh. Ram Sareshat, R/o W.No.8, Lakhwali Basti Patran, District Patiala............Complainant(s)Versus1. Orien...
Case Number: 20
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Date of Filing: 15-12-2020
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Date of Upload: 25-09-2024
Oriental Insurance Company V/S Rahul Agrahari
Oriental Insurance Company Oriental Insurance Insurance
Court Name: Rae Bareli
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 12-08-2024
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Date of Upload: 17-09-2024
Oriental Insurance Company V/S Rakesh Kumar S/O SHIVNARAYAN
Oriental Insurance Company Oriental Insurance Insurance
Court Name: Muzaffarnagar
Appelant Advocate
Respondant Advocate
Case Number: 27
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Date of Filing: 17-05-2023
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Date of Upload: 14-09-2024
THE ORIENTAL INSURANCE COMPANY LIMITED V/S Pappoo
Oriental Insurance Company Oriental Insurance The Oriental Insurance Insurance
Court Name: Muradabad-I
Appelant Advocate mr. manoj kumar
Respondant Advocate mr. sanjeev prakash
...
Case Number: 30
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Date of Filing: 12-08-2024
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Date of Upload: 18-09-2024
THE ORIENTAL INSURANCE CO. V/S SHASHI KUMAR
Oriental Insurance The Oriental Insurance Insurance
Court Name: Ghaziabad
Appelant Advocate Dinesh Kumar Singh
Respondant Advocate
Case Number: 22
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Date of Filing: 27-07-2024
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Date of Upload: 14-09-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.