Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26603 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Company Ltd. V/S Abheram Lakhiram Vyas
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Banas Kantha
Appelant Advocate S.A. Acharya
Respondant Advocate R.A. Thakkar
Case Number: 92
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Date of Filing: 16-03-2024
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Date of Upload: 28-08-2024
Branch Manager Shri, The Oriental Insurance Co. Ltd. V/S Devendrakumar Kanjibhai Panchiwala
Oriental Insurance The Oriental Insurance
Court Name: Banas Kantha
Appelant Advocate C.D. Mahesuriya
Respondant Advocate V.C. Rajput
Case Number: 333
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Date of Filing: 02-09-2023
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Date of Upload: 28-08-2024
The Oriental Insurance Co Ltd V/S Charanjit Kumar Mittal
Oriental Insurance The Oriental Insurance
Court Name: Barnala
Appelant Advocate Rakesh Singla
Respondant Advocate
Heading1Heading2Complaint Case No. CC/74/2023( Date of Filing : 23 Jun 2023 )1. Charanjit Kumar MittalS/o hans Raj Mittal H.No. B XI/830,KC Road Street No.6, Barnala...........Complainant(s)Versus1. The Oriental Insurance Co LtdNear Bus Stand Barnala2. The ManagerRegd and Head Of...
Case Number: 74
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Date of Filing: 23-06-2023
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Date of Upload: 27-08-2024
CHOTULAL S/O MADAN LAL V/S REGIONAL MANAGER ORIENTAL INSURANCE CO. LTD
Court Name: StateCommission
Appelant Advocate SHAGUN MATHUR SURANA 9413528360
Respondant Advocate VINAY MEHTA 9887536789
Case Number: 242
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Date of Filing: 16-10-2023
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Date of Upload: 27-08-2024
The Oriental Insurance Com. Ltd. V/S Ashabai Vasudevrao Chonde
The Oriental Insurance Oriental Insurance
Court Name: Amravati
Appelant Advocate Adv. R Ali
Respondant Advocate NA.Adv.Bijave
Case Number: 21
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Date of Filing: 27-07-2021
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Date of Upload: 26-08-2024
ORIENTAL INSURANCE LTD. V/S BINDU
Court Name: StateCommission
Appelant Advocate SURINDER KUMAR DAARIA
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA Date of Institution: 27.11.2018 Date of Final Hearing: 30.04.2024 Date of Pronouncement: 22.08.2024First Appeal No.1330 of 2018Bindu S/o Sh. Dharamvir, R/o Tikli, Tehsil and District:Gurgaon. .....AppellantOrienta...
Case Number: 1330
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Date of Filing: 12-12-2018
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Date of Upload: 03-09-2024
Branch Manager The Oriental Insurance Company Ltd. V/S Tulsi Devi
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Almora
Appelant Advocate Adv. Sanjay kumar Agarwal
Respondant Advocate
Case Number: 11
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Date of Filing: 06-08-2024
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Date of Upload: 24-08-2024
Oriental Insurance Co Ltd V/S Sukhjeet Singh
Court Name: Barnala
Appelant Advocate Amit Goyal
Respondant Advocate
Heading1Heading2Complaint Case No. CC/185/2021( Date of Filing : 01 Sep 2021 )1. Sukhjeet SinghS/o Harbhajan Singh R/o BhadalwadBarnalaPunjab...........Complainant(s)Versus1. Oriental Insurance Co Ltdthrough its Extension Counter,Near OBC Bank, KC Road Barnala through its Charge/...
Case Number: 185
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Date of Filing: 01-09-2021
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Date of Upload: 28-08-2024
HARIOM LAL V/S THE ORIENTAL INSURANCE CO. LTD.
Oriental Insurance The Oriental Insurance
Court Name: Budaun
Appelant Advocate ANURAG SHARMA
Respondant Advocate
Case Number: 8
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Date of Filing: 20-07-2024
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Date of Upload: 27-08-2024
Oriental Insurance Co Ltd V/S Gurbakshish Singh
Court Name: Barnala
Appelant Advocate Gagandeep Garg
Respondant Advocate
Heading1Heading2Complaint Case No. CC/98/2022( Date of Filing : 31 Mar 2022 )1. Gurbakshish Singhaged about 35 years so of Jagseer Singh resident of VPO Sukhura, District Barnala, Punjab. ...........Complainant(s)Versus1. Oriental Insurance Co LtdA-25/27, Asaf Ali Road, New Delhi...
Case Number: 98
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Date of Filing: 31-03-2022
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Date of Upload: 27-08-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.