Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26843 Consumer Court Cases Against Oriental Insurance.
Oriental Insurance V/S R G Galoliya
Court Name: Rajkot
Appelant Advocate H C Majethiya
Respondant Advocate
Case Number: 2
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Date of Filing: 19-03-2002
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Date of Upload: 13-09-2020
THE ORIENTAL INSURANCE CO. LIM. SURENDRANAGAR V/S KANJI BHAI KAMA BHAI PATHARIYA
The Oriental Insurance Oriental Insurance
Court Name: Surendranagar
Appelant Advocate
Respondant Advocate
Case Number: 1
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Date of Filing: 04-12-2001
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Date of Upload: 08-09-2020
ORIENTAL INSURANCE V/S AHMEDABAD JILLA GRAHAK
Court Name: Ahmedabad City
Appelant Advocate
Respondant Advocate
Case Number: 99
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Date of Filing: 19-08-1999
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Date of Upload: 04-04-2022
Oriental Insurance V/S Jotsanaben Shukla
Court Name: Rajkot
Appelant Advocate M R Kesariya
Respondant Advocate D R Chaudhary
Case Number: 1
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Date of Filing: 15-06-2001
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Date of Upload: 02-09-2020
Oriental Insurance co. V/S Harsih Nathubhai
Court Name: Amreli
Appelant Advocate
Respondant Advocate
Case Number: 1
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Date of Filing: 13-07-2003
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Date of Upload: 16-12-2019
Oriental Insurance Co. Ltd V/S Baratkumar Thakkar
Court Name: Kheda
Appelant Advocate
Respondant Advocate
Case Number: 99
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Date of Filing: 29-06-1999
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Date of Upload: 09-09-2020
Oriental Insurance Co. V/S Chandrshih Valji Gadhvi
Court Name: Kachchh
Appelant Advocate
Respondant Advocate
Case Number: 3
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Date of Filing: 20-06-2003
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Date of Upload: 28-08-2020
Oriental Insurance V/S Jivanbhai Parmar
Court Name: Rajkot
Appelant Advocate N R Sheth
Respondant Advocate D R Chaudhary
Case Number: 1
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Date of Filing: 13-03-2001
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Date of Upload: 01-09-2020
The Oriental Insurance Co. Ltd. V/S Chandan Tradars
The Oriental Insurance Oriental Insurance
Court Name: Kachchh
Appelant Advocate R.P. Thacker
Respondant Advocate M.R.Rupchandani
Case Number: 3
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Date of Filing: 22-04-2003
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Date of Upload: 29-08-2020
The Oriental Insurance Com. Ltd. V/S Gouri Saha
The Oriental Insurance Oriental Insurance
Court Name: Uttar Dinajpur
Appelant Advocate
Respondant Advocate
Case Number: 2
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Date of Filing: 07-10-2002
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Date of Upload: 08-05-2017
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.