Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26628 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Co Ltd V/S Chandrakant Ganeshrao Deshmukh
The Oriental Insurance Oriental Insurance
Court Name: Nanded
Appelant Advocate A V Choudhary
Respondant Advocate
District Consumer Reddressal Forum , NandedDistrict Consumer Forum , Visava Nagar, V.I.P. Road, NandedComplaint Case No. CC/08/103 1. Chandrakant Ganeshrao Deshmukh R/o Sunilnagar, Balirampur, NandedMaharastra ...........Appellant(s)Versus.1. The Oriental Insurance Co Ltd Sant Kr...
Case Number: 8
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Date of Filing: 11-03-2008
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Date of Upload: 30-11--0001
The Oriental Insurance Co. Ltd. V/S Harnek Singh
The Oriental Insurance Oriental Insurance
Court Name: Bhatinda
Appelant Advocate Sh. Ved Parkash Khurmi Advocate
Respondant Advocate
District Consumer Disputes Redressal Forum, Bathinda (Punjab)District Consumer Disputes Redressal Forum, Govt. House No. 16-D, Civil Station, Near SSP Residence, Bathinda-151 001 consumer case(CC) No. CC/08/113 Harnek Singh ...........Appellant(s)Vs.The Oriental Insurance Co. Lt...
Case Number: 8
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Date of Filing: 11-04-2008
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Date of Upload: 30-11--0001
ORIENTAL INSURANCE CO LTD V/S ABHESINH BHAVANSINH ZALA
Court Name: Gandhinagar
Appelant Advocate
Respondant Advocate
Case Number: 7
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Date of Filing: 24-04-2007
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Date of Upload: 08-06-2020
Roshan V/S The Oriental Insurance Co Ltd (Subsidiary of General Insurance Corporation of India)
The Oriental Insurance Oriental Insurance General Insurance General Insurance
Court Name: StateCommission
Appelant Advocate S.S Kalkura
Respondant Advocate N.Padmini
.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 436/2002 The Oriental Insurance Co Ltd (Subsidiary of General Insurance Corporation of India) Oriental Insurance Co LtdThe Oriental Insurance Co Ltd ...........Appellant(s)Vs.Roshan ...........Respondent(s) BE...
Case Number: 436
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Date of Filing: 03-07-2002
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Date of Upload: 30-11--0001
The Divisional Manager, Oriental Insurance Co Ltd. V/S Shrikant Puttu Naik
Court Name: Uttara Kannda
Appelant Advocate I.M Naik
Respondant Advocate
Case Number: 108
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Date of Filing: 26-05-2008
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Date of Upload: 11-05-2020
Oriental Insurance Company Limited V/S jaspreet Kaur
Oriental Insurance Oriental Insurance Company
Court Name: Bhatinda
Appelant Advocate Sh. Naresh Garg Advocate
Respondant Advocate Sh.Sunder Gupta
District Consumer Disputes Redressal Forum, Bathinda (Punjab)District Consumer Disputes Redressal Forum, Govt. House No. 16-D, Civil Station, Near SSP Residence, Bathinda-151 001 consumer case(CC) No. CC/08/138 jaspreet Kaur ...........Appellant(s)Vs.Oriental Insurance Company Li...
Case Number: 8
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Date of Filing: 08-05-2008
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Date of Upload: 30-11--0001
Divisnol Manager, The Oriental Insurance Co. Ltd. V/S Sumanbhai M. Mayak
The Oriental Insurance Oriental Insurance
Court Name: Navsari
Appelant Advocate K. P. Mulchandani
Respondant Advocate B. J. Moravala.
Case Number: 8
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Date of Filing: 04-01-2008
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Date of Upload: 04-12-2019
The Oriental Insurance Co Ltd. V/S Bhagwan Devi
The Oriental Insurance Oriental Insurance
Court Name: Mansa
Appelant Advocate Sh Sushil Kumar Bansal
Respondant Advocate
DCF, MansaDCF, New Court Rd, Mansaconsumer case(CC) No. CC/08/33 Bhagwan Devi ...........Appellant(s)Vs.The Oriental Insurance Co Ltd. ...........Respondent(s) BEFORE:1. Neena Rani Gupta 2. Sh Sarat Chanderl Complainant(s)/Appellant(s): OppositeParty/Respondent(s): Opposite...
Case Number: 8
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Date of Filing: 12-03-2008
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Date of Upload: 30-11--0001
Manager, Oriental Insurance Co., Ltd., V/S B.Devaraju
Court Name: Hassan
Appelant Advocate M.N.Jayaram
Respondant Advocate
Case Number: 107
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Date of Filing: 11-07-2008
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Date of Upload: 16-09-2021
SMT. PRANATI BASU V/S THE ORIENTAL INSURANCE CO. LTD.
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate S. S. DUTTA
Respondant Advocate PRASANTA BANERJEE
Case Number: 458
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Date of Filing: 13-12-2007
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Date of Upload: 28-08-2018
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.