Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26638 Consumer Court Cases Against Oriental Insurance.
SUKESH V/S M/S ORIENTAL INSURANCE COAND ANR
Court Name: StateCommission
Appelant Advocate VARKALA.B.RAVIKUMAR
Respondant Advocate
First Appeal No. A/10/314(Arisen out of Order Dated 04/02/2010 in Case No. CC213/08 of District Malappuram) 1. M/S ORIENTAL INSURANCE COAND ANRDIVISIONAL MANAGER,THAKARAPARAMBU,TRIVANDRUMTRIVANDRUMKERALA ...........Appellant(s)Versus1. SUKESHTHARAYIL HOUSE PONNANI,MALAPPURAMMALAP...
Case Number: 10
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Date of Filing: 22-06-2010
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Date of Upload: 30-11--0001
Sunitha Susan V/S M/s Oriental Insurance Co. Ltd.
Court Name: StateCommission
Appelant Advocate Varkala.B.Ravikumar
Respondant Advocate
First Appeal No. A/10/274(Arisen out of Order Dated 18/11/2009 in Case No. CC 177/08 of District Pathanamthitta) 1. M/s Oriental Insurance Co. Ltd. ...........Appellant(s)Versus1. Sunitha Susan ...........Respondent(s) BEFORE :HONARABLE MR. JUSTICE SHRI.K.R.UDAYABHANU PRESIDENT ...
Case Number: 10
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Date of Filing: 02-06-2010
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Date of Upload: 30-11--0001
The Branch Manager, Oriental Insurance Co. Ltd., Raichur V/S Mohammed Hussain S/o. Abdul Nabi, Kot-talar, Raichur
Court Name: Raichur
Appelant Advocate Sri. Aravinda Patil
Respondant Advocate Sri. Vikram Nair
Dist. Consumer Disputes Redressal Forum, Sath Kacheri, Raichur.Dist. Consumer Disputes Redressal Forum, Sath Kacheri, Raichur.consumer case(CC) No. CC/10/28 Mohammed Hussain S/o. Abdul Nabi, Kot-talar, Raichur ...........Appellant(s)Vs.The Branch Manager, Oriental Insurance Co. L...
Case Number: 10
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Date of Filing: 23-04-2010
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Date of Upload: 30-11--0001
SHRI ANIL MADHAVRAO DESHPANDE V/S THE ORIENTAL INSURANCE CO LTD
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate R P BAPHANA
Respondant Advocate Mr.V.A. Abhyankar
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/10/645(Arisen out of Order Dated 03/03/2010 in Case No. 33/05 of District Pune) 1. THE ORIENTAL INSURANCE CO LTD1 AANAND BHAVAN 2 ND FLOOR S C ROAD JAIPUR 302001JAIPUR RAJSTHAN...
Case Number: 10
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Date of Filing: 02-07-2010
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Date of Upload: 30-11--0001
The Manager, Oriental insurance Co.Ltd V/S Bhaskaran Nair
Court Name: Kasaragod
Appelant Advocate
Respondant Advocate
C.D.R.F, KasargodDISTRICT CONSUMER DISPUTES REDRESSAL FORUM, OLD SP OFFICE BUILDING, PULIKUNNU, KASARAGODCONSUMER CASE NO. 10 of 155 1. Bhaskaran NairS/o.Mana naik, Door No.10/42, Sannakudlu, Po.Kudlu.KasaragodKerala ...........Appellant(s)Vs.1. The Manager, Oriental insurance Co...
Case Number: 10
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Date of Filing: 09-07-2010
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Date of Upload: 30-11--0001
Oriental Insurance V/S Atulbhai Bhalodiya
Court Name: Rajkot
Appelant Advocate D B Vasavada
Respondant Advocate K G Vora
Case Number: 9
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Date of Filing: 04-11-2009
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Date of Upload: 12-08-2020
M/S RPP LIMITED REP.BY ITS MD, SRI.Y.V.SUBBA RAO V/S M/S ORIENTAL INSURANCE CO.LTD. REP.BY ITS DM
Court Name: StateCommission
Appelant Advocate M/S BHASKAR POLURI
Respondant Advocate
First Appeal No. FA/1653/08(Arisen out of Order Dated null in Case No. of District Visakhapatnam-II)1. M/S ORIENTAL INSURANCE CO.LTD. REP.BY ITS DMDIVISIONAL OFFICE-II, MADDI BLDS, I FLOOR, KORITEPADU, GUNTUR-7.Andhra Pradesh2. MS ORIENTAL INSURANCE COM.LTD.THE REGIONAL MANAGER, ...
Case Number: 1653
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Date of Filing: 18-11-2008
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Date of Upload: 30-11--0001
M/S ORIENTAL INSURANCE COMPANY LTD. V/S M/S RPP LIMITED REP.BY ITS MD, SRI Y.V.SUBBA RAO
Oriental Insurance Oriental Insurance Company
Court Name: StateCommission
Appelant Advocate M/S S.RAJ KUMAR
Respondant Advocate Mr. Bhaskar Poluri for R1 & R2
First Appeal No. FA/124/09(Arisen out of Order Dated null in Case No. of District Visakhapatnam-II)1. M/S RPP LIMITED REP.BY ITS MD, SRI Y.V.SUBBA RAOREG.OFFICE H.NO.1-B (NEW 618), ARORA COLONY, ROAD NO.3, BANJARA HILLS, HYDERABAD-34.Andhra Pradesh...........Appellant(s)Versus1. ...
Case Number: 124
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Date of Filing: 09-02-2009
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Date of Upload: 30-11--0001
JAYSHREE NOVELTIES V/S THE ORIENTAL INSURANCE CO LTD
The Oriental Insurance Oriental Insurance
Court Name: StateCommission
Appelant Advocate DINESH GUPTA
Respondant Advocate PRAKASH MHATRE
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/08/1430(Arisen out of Order Dated 28/07/2008 in Case No. 16/2008 of District Raigarh) 1. THE ORIENTAL INSURANCE CO LTDORIENTAL HOUSE 7 J TATA RD CHURCHGATE MUMBAIMaharastra ......
Case Number: 8
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Date of Filing: 10-11-2008
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Date of Upload: 30-11--0001
ORIENTAL INSURANCE CO. LTD. & ANR. V/S SANTOSH KUMAR SARAF
Court Name: NCDRC
Appelant Advocate MR. DEVENDRA SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 1140 OF 2010(Against the Order dated 07/01/2010 in Appeal No. 766/2007 of the State Commission Madhya Pradesh) 1. SANTOSH KUMAR SARAFR/o. Gandhi Chowk, Tehsil NagodSatna(Madhya Pradesh) ...........Petit...
Case Number: 1140
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Date of Filing: 19-03-2010
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Date of Upload: 16-08-2010
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.