Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26638 Consumer Court Cases Against Oriental Insurance.
M/S MISHRA COLD STORAGE V/S THE ORIENTAL INSURANCE CO. LTD.
The Oriental Insurance Storage Oriental Insurance Cold Storage
Court Name: NCDRC
Appelant Advocate S.M.TRIPATHI
Respondant Advocate -
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI APPEAL NO. 429 OF 2006(Against the Order dated 11/05/2006 in Complaint No. 36/1995 of the State Commission Uttar Pradesh)1. THE ORIENTAL INSURANCE CO. LTD.THE CHIEF MANAGER, HANSALAYA, 15, BARAKHAMBA ROAD, NEW DELHI - 1100...
Case Number: 429
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Date of Filing: 21-08-2006
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Date of Upload: 24-11-2010
Oriental Insurance Company Ltd. V/S Manjit Kaur
Oriental Insurance Oriental Insurance Company
Court Name: Faridkot
Appelant Advocate Sandeep Tayal, Adv.
Respondant Advocate V.K.Monga, Adv.
DCDRFFaridkotCONSUMER CASE NO. 10 of 193 1. Manjit KaurWd/o Nachattar singh S/o Maghar Singh R/o Vill. Hari Nau, Tehsil FaridkotFaridkotPunjab ...........Appellant(s)Vs.1. Oriental Insurance Company Ltd.Through its Branch Manager, near Old Grain Market, KotkapuraFaridkotPunjab .....
Case Number: 10
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Date of Filing: 22-06-2010
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Date of Upload: 30-11--0001
The Oriental Insurance Co Ltd. V/S Smti,Shewanta Aknath Masakar.
The Oriental Insurance Oriental Insurance
Court Name: Kolhapur
Appelant Advocate P.S.Bharamal.
Respondant Advocate M.S.Kulkarni.
monthly reportDistrict Consumer Forum, KolhapurComplaint Case No. CC/09/617 1. Smti,Shewanta Aknath Masakar.Bhudargad.Kolhapur ...........Appellant(s)Versus.1. The Oriental Insurance Co Ltd.Vardharoad. Nagpur. ...........Respondent(s) BEFORE:HONABLE MR. Mr.M.D.Deshmukh ,PRESIDENT...
Case Number: 9
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Date of Filing: 30-10-2009
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Date of Upload: 30-11--0001
Mr. Shaik Ismail V/S Ms Oriental Insurance Company Ltd.
Oriental Insurance Oriental Insurance Company
Court Name: StateCommission
Appelant Advocate Sri. Katta Laxmi Prasad
Respondant Advocate Mr. V. Narayana Reddy
First Appeal No. FA/181/08(Arisen out of Order Dated null in Case No. of District Prakasam)1. Ms Oriental Insurance Company Ltd.Divisional Office, Santhapet, Ongole. BEFORE:HONABLE MR. JUSTICE HON'BLE SRI JUSTICE D. APPA RAO PRESIDENTHON'ABLE MS. M.SHREESHA Member PRESENT: ORDER...
Case Number: 181
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Date of Filing: 09-01-2008
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Date of Upload: 30-11--0001
SRI MALLIDI SAVITRI V/S M/S ORIENTAL INSURANCE COM.LTD.
Court Name: StateCommission
Appelant Advocate M/S R.BRIZMOHAN SINGH
Respondant Advocate
First Appeal No. FA/1571/08(Arisen out of Order Dated null in Case No. of District East Godwari-II at Rajahmundry)1. M/S ORIENTAL INSURANCE COM.LTD.REGD.AND H.O, ORIENTAL HOUSE, A-25/27, ASAF ALI ROAD, NEW DELHI-110 002.Andhra Pradesh2. MS ORIENTAL INSURANCE CO.LTD.REP.BY ITS BM ...
Case Number: 1571
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Date of Filing: 07-05-2008
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Date of Upload: 30-11--0001
M/S. BABA KNITS V/S ORIENTAL INSURANCE CO. LTD. & ORS.
Court Name: NCDRC
Appelant Advocate MR. MOHAN BABU AGARWAL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3189 OF 2010(Against the Order dated 30/06/2010 in Appeal No. 1590/2005 of the State Commission Punjab)1. ORIENTAL INSURANCE CO. LTD. & ORS.Through its Regional Manager, Gyakhana Pub. & Bazar Bar, Sect...
Case Number: 3189
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Date of Filing: 08-09-2010
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Date of Upload: 25-10-2010
Oriental Insurance Co. Ltd. Ahmednagar V/S Smt.Savita Gorakshnath Kokate, R/o Chichondi Patil, Tal.Dist. Ahmednagar
Court Name: Ahmednagar
Appelant Advocate Gaikwad
Respondant Advocate Meher
Case Number: 10
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Date of Filing: 27-04-2010
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Date of Upload: 11-12-2018
Oriental Insurance V/S Rajeshbhai Der
Court Name: Rajkot
Appelant Advocate D B Vasavada
Respondant Advocate D R Chaudhary
Case Number: 10
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Date of Filing: 22-07-2010
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Date of Upload: 18-08-2020
the oriental Insurance Comp.Ltd V/S Rameshchandra S/o Ranchhod Parmar
The Oriental Insurance Oriental Insurance
Court Name: Dhar
Appelant Advocate Mr. Hitesh Thakur
Respondant Advocate Mr. Susheel Jain
Case Number: 183
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Date of Filing: 15-10-2010
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Date of Upload: 05-05-2016
1)Jaika Insurance Brokrej pvt ltd2)Div.Manager Oriental Insurance co.Nagapur & 3)Solapur V/S Krushna Bhimrao Shendage
Court Name: Solapur
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal Commission, Solapur.Nr. Central Admin. Bldg., Collector Office Compound, Solapur.Complaint Case No. CC/10/152( Date of Filing : 30 Mar 2010 )1. Krushna Bhimrao ShendageAt Solankarwadi post Bavi Tal MadhaSolapurmaharashtra...........Complainant...
Case Number: 10
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Date of Filing: 30-03-2010
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Date of Upload: 01-11-2022
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.