Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26603 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Co. Ltd. V/S Hasmukh Devjibhai Kothiya
Oriental Insurance The Oriental Insurance
Court Name: Rajkot Addl
Appelant Advocate R L Sakhrani
Respondant Advocate
Case Number: 769
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Date of Filing: 01-08-2024
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Date of Upload: 06-09-2024
The Oriental Insurance Company Limite V/S Sarbjit Singh
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: DF-II
Appelant Advocate Adv. Devinder Kumar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:125 of 2020Date of Institution:18.02.2020Date of Decision:04.09.2024Sarbjit Singh son of Sh.Ravinder Singh, aged about 44 years, r/o House No.1034, Sector 44-B, Chandigarh. … …...
Case Number: 125
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Date of Filing: 19-02-2020
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Date of Upload: 04-09-2024
THE ORIENTAL INSURANCE COMPANY LIMITED V/S NAVEEN CHANDER JOSHI
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: DF-I
Appelant Advocate DEVINDER KUMAR
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/451/2023Date of Institution:18/09/2023Date of Decision:04/09/2024Naveen Chander Joshi (Age 43 years) son of Sh.Keshav Dutt Joshi, R/o H.No.704, New Indira colony, Manimajra, U.T. Chandigarh...
Case Number: 451
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Date of Filing: 18-09-2023
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Date of Upload: 05-09-2024
V. SESHAMA NAIDU & 2 ORS. V/S ORIENTAL INSURANCE COMPANY LTD. & ANR.
Oriental Insurance Oriental Insurance Company
Court Name: NCDRC
Appelant Advocate MR. MANISH PRATAP SINGH
Respondant Advocate MR. G.L.N. MURTHY
Case Number: 344
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Date of Filing: 04-06-2014
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Date of Upload: 10-09-2024
ORIENTAL INSURANCE CO. LTD. & 2 ORS. V/S SAI BALAJI SPONGE IRON INDIA PRIVATE LIMITED
Court Name: NCDRC
Appelant Advocate MR. M.V. MUKUNDA & MITHUN SHASHANK
Respondant Advocate PHOENIX LEGUS
Case Number: 702
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Date of Filing: 28-07-2015
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Date of Upload: 09-09-2024
M/s ORIENTAL INSURANCE COMPANY LTD. V/S M/s CAMAPRI EXPORTS PRIVATE LTD.,
Oriental Insurance Oriental Insurance Company
Court Name: NCDRC
Appelant Advocate MR. SHALABH SINGHAL,
Respondant Advocate
Case Number: 452
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Date of Filing: 27-12-2013
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Date of Upload: 09-09-2024
Smt. Prem & others V/S Oriental Insurance Co. Ltd
Court Name: StateCommission
Appelant Advocate Vashudev Mishra
Respondant Advocate Naresh Singh Chauhan & P.L. Kuril
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/389/2020( Date of Filing : 20 Nov 2020 )(Arisen out of Order Dated 13/10/2020 in Case No. C/2017/307 of District Lucknow-I)1. Oriental Insurance C...
Case Number: 389
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Date of Filing: 20-11-2020
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Date of Upload: 04-09-2024
The Oriental Insurance Company ltd Akola V/S Saurab Satishkumar Sarda
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Akola
Appelant Advocate V.S.Tatar
Respondant Advocate
Case Number: 23
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Date of Filing: 15-05-2023
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Date of Upload: 05-09-2024
The Oriental Insurance Company Ltd V/S Dr Smita Jain
Oriental Insurance The Oriental Insurance Oriental Insurance Company
Court Name: Jabalpur-II
Appelant Advocate Vinay Shivharay
Respondant Advocate Pankaj Srivastava
Case Number: 807
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Date of Filing: 27-11-2019
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Date of Upload: 04-09-2024
The oriental Insurance V/S Devicharan Agrawal
Oriental Insurance The Oriental Insurance
Court Name: Damoh
Appelant Advocate
Respondant Advocate
Case Number: 397
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Date of Filing: 09-11-2021
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Date of Upload: 06-09-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.