Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26677 Consumer Court Cases Against Oriental Insurance.
GENRAL MANAGER THE ORIENTAL INSURANCE COMPANY V/S LAKSHMI SAHU D/O SHRI BHOLA PRASAD SAHU AGE 64 YRS
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Satna
Appelant Advocate SHRIPAL YADAV
Respondant Advocate NA
Case Number: 17
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Date of Filing: 13-01-2023
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Date of Upload: 25-10-2024
Manager Shri, Oriental Insurance Co. Ltd. V/S Parmar Bhikhabhai Ramabhai
Court Name: Banas Kantha
Appelant Advocate D.C. Gauswami
Respondant Advocate L.M. Bathar
Case Number: 26
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Date of Filing: 17-01-2024
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Date of Upload: 24-10-2024
ORIENTAL INSURANCE COMPANY LTD. & ANR. V/S M/S. JAI BHARAT BREEDING FARM (NOW JAI BHARAT RESEARCH & BREEDING FARM PVT. LTD.) & ANR.
Oriental Insurance Company Oriental Insurance
Court Name: NCDRC
Appelant Advocate MR. JAWAHAR NARANG
Respondant Advocate M/S. PHOENIX LEGUS
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4641 OF 2013(Against the Order dated 06/09/2013 in Appeal No. 491/2013 of the State Commission Haryana)1. M/S. JAI BHARAT BREEDING FARM (NOW JAI BHARAT RESEARCH & BREEDING FARM PVT. LTD.) & ANR. VILLAG...
Case Number: 4641
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Date of Filing: 05-12-2013
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Date of Upload: 22-10-2024
ORIENTAL INSURANCE CO. LTD. & ANR. V/S M/S. GAUTAM SOLAR PVT. LTD.
Court Name: NCDRC
Appelant Advocate MR.BHARUKA ASSO
Respondant Advocate MR. AJAY SINGH
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 335 OF 20151. M/S. GAUTAM SOLAR PVT. LTD.(Earlier Known as: M/s. Gautam Polymers), Through Mr. B.K. Mohanka F-33, Okhla Industrial Area, Phase-I, NEW DELHI - 110020...........Complainant(s)Versus1. ORIENTA...
Case Number: 335
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Date of Filing: 01-05-2015
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Date of Upload: 22-10-2024
THE ORIENTAL INSURANCE COMPANY LIMITED V/S SHRINIVAS YADAV
Oriental Insurance Company Oriental Insurance The Oriental Insurance
Court Name: Gwalior
Appelant Advocate SHUBHENDU SINGH CHAUHAN
Respondant Advocate
Case Number: 672
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Date of Filing: 09-12-2023
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Date of Upload: 23-10-2024
Oriental Insurance Co.Ltd-Bhavnagar V/S Kalubhai Bhimajibhai Lathiya
Court Name: Bhavnagar
Appelant Advocate D.V.Trivedi
Respondant Advocate V.K.Kakkad
Case Number: 213
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Date of Filing: 07-10-2023
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Date of Upload: 22-10-2024
THE ORIENTAL INSURANCE V/S USHA GOYAL
Oriental Insurance The Oriental Insurance
Court Name: Indore
Appelant Advocate SURESH KANGA
Respondant Advocate
Case Number: 156
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Date of Filing: 03-10-2016
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Date of Upload: 23-10-2024
The Oriental Insurance Co Ltd V/S Veena Chandrakant Patel
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad Rural
Appelant Advocate M.K.DUDHIA
Respondant Advocate P.K.ADHVARYU
Case Number: 347
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Date of Filing: 01-05-2023
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Date of Upload: 23-10-2024
The Oriental Insurance Co Ltd V/S Veena Chandrakant Patel
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad Rural
Appelant Advocate M.K.DUDHIA
Respondant Advocate P.K.ADHVARYU
Case Number: 346
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Date of Filing: 01-05-2023
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Date of Upload: 23-10-2024
THE ORIENTAL INSURANCE COM LTD V/S JAYESHKUMAR P PAREKH
Oriental Insurance The Oriental Insurance
Court Name: Ahmedabad City
Appelant Advocate A.M.DAVE
Respondant Advocate ANAL SHAH
Case Number: 19
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Date of Filing: 05-09-2019
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Date of Upload: 23-10-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.