Oriental Insurance
Oriental Insurance Customer Care
Address: The Oriental Insurance Company Ltd., ”Oriental House”, A-25/27 Asaf Ali Road, New Delhi-110002
Email ID: gro@orientalinsurance.co.in
Phone No: 1800118485
Website : https://orientalinsurance.org.in/
Latest Judgments
Total 26677 Consumer Court Cases Against Oriental Insurance.
The Oriental Insurance Company Ltd. & Others V/S Santoesh Kumar Srivastava
Oriental Insurance Company Oriental Insurance The Oriental Insurance Insurance
Court Name: Bahraich
Appelant Advocate Sri Nagendra Khare
Respondant Advocate Sri Ravindra Pratap Singh
Case Number: 45
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Date of Filing: 15-03-2013
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Date of Upload: 26-09-2024
Oriental Insurance Company Ltd. V/S Shyam sundar nagar
Oriental Insurance Company Oriental Insurance Insurance
Court Name: Kota
Appelant Advocate B.C.Malviy
Respondant Advocate Swapna mehrotra
Case Number: 27
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Date of Filing: 07-02-2020
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Date of Upload: 26-09-2024
1-M.Department Manager, The Oriental Insurance Co. Li., Pune V/S Mina Haraklal Kokni
Oriental Insurance The Oriental Insurance Insurance
Court Name: Nandurbar
Appelant Advocate Mr.N.B.Desai/Mr.N.T.Gavit
Respondant Advocate Mr.P.M.Modak
Case Number: 21
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Date of Filing: 14-07-2021
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Date of Upload: 25-09-2024
The Oriental Insurance Company Limited V/S Naveen Kumar
Oriental Insurance Company Oriental Insurance The Oriental Insurance Insurance
Court Name: Hisar
Appelant Advocate Sh. Amit Dhillon
Respondant Advocate
Case Number: 537
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Date of Filing: 13-09-2022
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Date of Upload: 30-09-2024
Divisional Manager Of The Oriental Insurance Co Ltd V/S Krishnaben Maheshbhai Rupareliya
Oriental Insurance The Oriental Insurance Insurance
Court Name: Junagadh
Appelant Advocate K M Rao
Respondant Advocate N M S
Case Number: 7
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Date of Filing: 09-05-2024
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Date of Upload: 25-09-2024
Branch Manager, Oriental Insurance Company Ltd. V/S Deepak Kumar Singh
Oriental Insurance Company Oriental Insurance Insurance
Court Name: Saharsa
Appelant Advocate Avdhesh kumar verma
Respondant Advocate Sanjay kumar sing
Case Number: 8
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Date of Filing: 09-09-2024
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Date of Upload: 26-09-2024
ORIENTAL INSURANCE CO. LTD. & ANR. V/S BRIJENDER SINGH
Court Name: NCDRC
Appelant Advocate MS. NUPUR CHOUDHARY
Respondant Advocate MS. AMRREETA SWAARUP
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3128 OF 2015(Against the Order dated 25/05/2015 in Appeal No. 445/2015 of the State Commission Haryana)1. BRIJENDER SINGHS/O SH. GANESHI R/O VILLAGE SONDHAND(SONDH) TEHSIL HODAL, DISTRICTPALWALHARYANA....
Case Number: 3128
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Date of Filing: 08-12-2015
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Date of Upload: 30-09-2024
CALTAN INSTRUMENTS LTD V/S ORIENTAL INSURANCE CO. LTD.
Court Name: NCDRC
Appelant Advocate MR. BHUPESH KUMAR CHANDNA
Respondant Advocate MR. RAJEEV KAPOOR , MR. IQBAL SINGH & ASHISH GARG
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 236 OF 2008(Against the Order dated 24/09/2007 in Appeal No. 506/2007 of the State Commission Delhi)1. ORIENTAL INSURANCE CO. LTD.ORIENTAL HOUSE, A - 25/27, ASAF ALI ROAD, NEW DELHI - 110002 -............
Case Number: 236
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Date of Filing: 21-01-2008
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Date of Upload: 25-09-2024
ORIENTAL INSURANCE CO. LTD. & ANR. V/S PEC LIMITED
Court Name: NCDRC
Appelant Advocate M/S. TRITENT LEGAL LAW FIRM
Respondant Advocate MR. AKSHAY VERMA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 2276 OF 20161. PEC LIMITEDTHROUGH ITS AUTHORIZED REPRESENTATIVE. 15, " HANSALAYA" BARAKHAMBA ROAD.NEW DELHI-110001............Complainant(s)Versus1. ORIENTAL INSURANCE CO. LTD. & ANR.THROUGH ITS DIVISIONAL...
Case Number: 2276
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Date of Filing: 30-12-2016
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Date of Upload: 26-09-2024
ORIENTAL INSURANCE COMPANY LTD V/S SAFIYA SHAMS
Oriental Insurance Company Oriental Insurance Insurance
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/23/941( Date of Filing : 07 Dec 2023 )1. SAFIYA SHAMS Moolethotty House, Thalakode P O , Puthenkruz Kothamangalam 686693...........Complainant(s)Versus1. ORIENTAL INSURANCE COMPANY LTDKothamangalam Branch ...
Case Number: 23
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Date of Filing: 07-12-2023
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Date of Upload: 16-10-2024
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Common FAQ
Question : Am I eligible to file case against Oriental Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Oriental Insurance ?
Answer : A complaint may be made against Oriental Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Oriental Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Oriental Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Oriental Insurance Nodal Officers.Email: gro@orientalinsurance.co.in
Customer Service Department
The Oriental Insurance Company Ltd.,
”Oriental House”, A-25/27 Asaf Ali Road,
New Delhi-110002
For any refund related issues w.r.t Portal transactions:
portal.refunds@orientalinsurance.co.inFor Queries related to Rural and Social Insurance:
E-Mail ID :bksinha786@orientalinsurance.co.inFor Queries related to Health Insurance:
Grievances : abha.nagpal@orientalinsurance.co.in | vijaykumar.arora@orientalinsurance.co.inPPN/Hospital related queries : delhiconvenor.ppn@orientalinsurance.co.in
Portability/Migration : gaurav.kaushik@orientalinsurance.co.in
For Queries related to Motor Insurance:
Motor Underwriting : debasismohanty@orientalinsurance.co.inAccidental Claims : santosh.chowdhary@orientalinsurance.co.in
Legal Third Party Claims : shyam@orientalinsurance.co.in
For Queries related to Property Insurance:
Underwriting : Sudip.dutta@orientalinsurance.co.inClaims : Usha.devi@orientalinsurance.co.in
Legal Claims : Ajay.bhati@orientalinsurance.co.in
Step 2
Collect all relevant documents and correspondence with the Customer Care and contact Oriental Insurance Nodal Officer by Email or by written Complaint on the below mentioned address, if you are not satisfied with the Oriental Insurance Customer Care response.