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Online Shopping

Latest Judgments

Total 171 Consumer Court Cases Against Online Shopping.

Rajasthan

Naaptol Online Shopping Pvt. Ltd V/S Ganshyam Singh Chouhan

Naaptol   Online Shopping  

Court Name: Udaipur

Appelant Advocate Anil Asliya

Respondant Advocate Praveen Khandelwal

Case Number: 109

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Date of Filing: 17-03-2017

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Date of Upload: 11-03-2019

Gujarat

NAPTOL ONLINE SHOPPING PVT.LTD. V/S SHREE JIVANLAL TEJABHAI SINDHAV

Online Shopping   Naptol  

Court Name: Gandhinagar

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 20-09-2017

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Date of Upload: 05-02-2019

Uttar Pradesh

NAAPTOL ONLINE SHOPPING PVT LTD. V/S L.P.YADAV

Naaptol   Online Shopping  

Court Name: Lucknow-II

Appelant Advocate L.P.YADAV

Respondant Advocate

Case Number: 683

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Date of Filing: 05-10-2017

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Date of Upload: 08-02-2019

Uttar Pradesh

India Rush Online Shopping V/S Parul Singh

Online Shopping  

Court Name: Sitapur

Appelant Advocate Self

Respondant Advocate

Case Number: 6

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Date of Filing: 09-01-2019

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Date of Upload: 23-05-2019

Chhattisgarh

Amit Kumar Chandra & Ors. V/S Amazon Online Shopping Center

Amazon   Amazon   Online Shopping  

Court Name: StateCommission

Appelant Advocate Shri Rakesh Puri

Respondant Advocate R-1 Shri Prakash Sharma

Case Number: 18

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Date of Filing: 04-09-2018

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Date of Upload: 11-12-2018

Kerala

Naptol Online Shopping Pvt.Ltd V/S Subin Suresh

Online Shopping   Naptol  

Court Name: Kottayam

Appelant Advocate Abhilash P Nair

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/183/2018( Date of Filing : 05 Sep 2018 )1. Subin SureshPanthayil House Puthupally P O Puthupally village KottayamKottayamKerala...........Complainant(s)Versus1. Naptol Online Shopping Pvt.LtdGeneral manager ...

Case Number: 183

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Date of Filing: 05-09-2018

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Date of Upload: 05-01-2019

Maharashtra

SNAPDEAL ONLINE SHOPPING &ORS V/S ASHA NARPAT JAIN

Snapdeal   Online Shopping  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

Case Number: 228

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Date of Filing: 28-09-2016

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Date of Upload: 22-10-2018

Chhattisgarh

Naaptol Online Shopping Pvt. Ltd. V/S Shri Harish Kumar Verma

Naaptol   Online Shopping  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 25-11-2016

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Date of Upload: 29-09-2018

Uttarakhand

COMPS TRADE PVT LIMITED ONLINE SHOPPING V/S MR-SUSIL KUMAR

Online Shopping  

Court Name: Pauri Garhwal

Appelant Advocate NIL

Respondant Advocate

Case Number: 5

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Date of Filing: 24-02-2018

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Date of Upload: 12-12-2018

Kerala

M/S.NAAPTOL ONLINE SHOPPING PVT LTD & DT DC EXPRESS LTD V/S O SHYAMALA SUGATHAN

Online Shopping  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/458/2017( Date of Filing : 19 Dec 2017 )1. O SHYAMALA SUGATHANKOUSTHUBHAM HOUSE,33/4702,MALAPARAMBA PO,KOZHIKODE-673009...........Complainant(s)Versus1. M/S.NAAPTOL ONLINE SHOPPING PVT LTD & DT DC EXPRES...

Case Number: 458

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Date of Filing: 19-12-2017

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Date of Upload: 03-09-2018

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Common FAQ

Question : Am I eligible to file case against Online Shopping in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Online Shopping ?

Answer : A complaint may be made against Online Shopping under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.