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Online Shopping

Latest Judgments

Total 172 Consumer Court Cases Against Online Shopping.

Telangana

NAPTOL ONLINE SHOPPING PVT.LTD., REP.BY ITS AUTHORIZED SIGNATORY V/S M.MAHESH REDDY,S/O.LAXMA REDDY

Online Shopping   Naptol  

Court Name: Adilabad

Appelant Advocate MR.BIPIN KUMAR PATEL

Respondant Advocate

Case Number: 21

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Date of Filing: 03-06-2020

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Date of Upload: 16-01-2021

Telangana

Amazon.in online shopping V/S Purnachander

Online Shopping  

Court Name: Hyderabad

Appelant Advocate PIP

Respondant Advocate Thomas George

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM I HYDERABAD(9th Floor, Chandravihar Complex, M.J. Road, Nampally, Hyderabad 500 001)Complaint Case No. CC/418/2018( Date of Filing : 27 Oct 2018 )1. PurnachanderS/o Madhu, Aged about 31 years, Occ. Pvt. Employee, R/o Flat No.1...

Case Number: 418

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Date of Filing: 27-10-2018

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Date of Upload: 18-11-2020

Gujarat

Case Number: 16

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Date of Filing: 01-09-2016

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Date of Upload: 27-10-2020

Chhattisgarh

Manager, Amazon Online Shopping Co V/S Deekeshwar Sahu

Amazon   Amazon   Online Shopping  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 19

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Date of Filing: 31-08-2019

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Date of Upload: 16-06-2020

Kerala

Naaptal Online Shopping Pvt Ltd V/S Preman V

Online Shopping  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/13/527( Date of Filing : 12 Dec 2013 )1. Preman VPuthen house,Cheeraput Village,Kollade,malayinkal,Tvpm...........Complainant(s)Versus1. Naaptal Online Shopping Pvt LtdNew Del...

Case Number: 13

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Date of Filing: 12-12-2013

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Date of Upload: 25-02-2020

Kerala

M/s Naaptol Online Shopping Pvt. Ltd. V/S Sivankunju P.R.

Naaptol   Online Shopping  

Court Name: Kottayam

Appelant Advocate Arun G.

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/102/2016( Date of Filing : 18 Mar 2016 )1. Sivankunju P.R.Porkallel House Kuravilangadu KottayamKerala...........Complainant(s)Versus1. M/s Naaptol Online Shopping Pvt. Ltd.Village Gundiapochampally Mandal M...

Case Number: 102

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Date of Filing: 18-03-2016

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Date of Upload: 20-12-2019

Delhi

NAAPTOL ONLINE SHOPPING LTD. V/S USHA SHARMA

Naaptol   Online Shopping  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 212/16In the matter of:Usha SharmaW/o Shri Ashok SharmaR/o House No.-30, Samrat Gali, Khajuri Khaas, Near Hero Honda Showroom, Kara...

Case Number: 212

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Date of Filing: 16-08-2016

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Date of Upload: 18-11-2019

Kerala

M/S.NAPTOL ONLINE SHOPPING PVT LTD V/S SUNIL KUMAR

Online Shopping  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/124/2018( Date of Filing : 02 May 2018 )1. SUNIL KUMARSOUPARNIKA,CHEMANCHERY PO,KOYILANDY...........Complainant(s)Versus1. M/S.NAPTOL ONLINE SHOPPING PVT LTDS NO.85,GUNDLAPO CHAMPALLY,KOMPALLY,DISTRICT R...

Case Number: 124

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Date of Filing: 02-05-2018

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Date of Upload: 30-10-2019

Bihar

Paytm Mall Online Shopping And Others V/S Raman Kumar

Paytm   Online Shopping  

Court Name: Katihar

Appelant Advocate Self

Respondant Advocate

Case Number: 31

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Date of Filing: 04-09-2018

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Date of Upload: 22-10-2019

Delhi

Snap Deal Online Shopping Website V/S Jitendar Kumar Sharma

Online Shopping  

Court Name: North East

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 234/17In the matter of:Jitender Kumar SharmaF 28, Street No. 1, West Karawal NagarDelhi 110094ComplainantVersusM/s Snap Deal Online...

Case Number: 234

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Date of Filing: 18-07-2017

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Date of Upload: 15-10-2019

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Common FAQ

Question : Am I eligible to file case against Online Shopping in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Online Shopping ?

Answer : A complaint may be made against Online Shopping under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.