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Online Shopping

Latest Judgments

Total 172 Consumer Court Cases Against Online Shopping.

Delhi

FASHION FUNK ONLINE SHOPPING & ANR V/S NEHA RANI

Fashion   Online Shopping  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-III,WEST DISTRICT, C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHICC No.306/2021Ms. Neha RaniD/o Puran Chand,R/o B-500, DDA Flats, Bindapur, Uttam Nagar,New Delhi-110059 ………..ComplainantVERSUSFashion...

Case Number: 21

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Date of Filing: 02-09-2021

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Date of Upload: 02-09-2022

Kerala

Naaptol Online Shopping (P) Ltd. V/S Job C T

Naaptol   Online Shopping  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/59/2022( Date of Filing : 17 Mar 2022 )1. Job C TChennattu House, Manthuruthi P O Nedumkunnam Kottayam.686542KottayamKerala...........Complainant(s)Versus1. Naaptol Online Shopping (P) Ltd.Vikas Royal Arcade...

Case Number: 59

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Date of Filing: 17-03-2022

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Date of Upload: 28-09-2022

Bihar

Paytm Online Shopping Mall, V/S Rahul Kumar,

Paytm   Online Shopping  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 318

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Date of Filing: 05-08-2019

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Date of Upload: 29-08-2022

Kerala

Naaptol Online Shopping Pvt Ltd., V/S T.O.Narayanankutty

Naaptol   Online Shopping  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/309/2021( Date of Filing : 01 Dec 2021 )1. T.O.NarayanankuttyS/o Sankarakurupp,Prasad Nivas,Pazhassi,P.O..Pavannoormotta,Kannur-670602............Complainant(s)Versus1. Naaptol Online Shopping Pvt Ltd.,Rep.by its...

Case Number: 309

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Date of Filing: 01-12-2021

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Date of Upload: 03-06-2022

Maharashtra

Club Factory, Online Shopping App Club Factory India Pvt Ltd V/S Rajesh Shashikant Jape

Club   Online Shopping  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 03-12-2021

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Date of Upload: 26-05-2022

Kerala

NAAPTOL ONLINE SHOPPING PVT LTD V/S SASI KUTTIYULLATHIL

Naaptol   Online Shopping  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/334/2019( Date of Filing : 19 Oct 2019 )1. SASI KUTTIYULLATHILKOTTOR P.O,NADUVANNUR ,KOZHIKODE-673614...........Complainant(s)Versus1. NAAPTOL ONLINE SHOPPING PVT LTDC/O POST MASTER JALAHALLI,H.O.BA...

Case Number: 334

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Date of Filing: 19-10-2019

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Date of Upload: 04-05-2022

Karnataka

M/s Naaptool Online Shopping Pvt Ltd V/S Mr. Jai Prakash & Mrs. Geetha M.J

Online Shopping  

Court Name: Kodagu

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 18-03-2020

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Date of Upload: 18-01-2022

Haryana

M/s Naaptol Online Shopping Pvt. Ltd. V/S Naresh Vashishta S/o B.L. Sharma

Naaptol   Online Shopping  

Court Name: Faridabad

Appelant Advocate Tejinder Singh

Respondant Advocate

Case Number: 114

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Date of Filing: 02-03-2021

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Date of Upload: 07-12-2021

Kerala

HEAD CUSTOMER SERVICE,NAPTOL ONLINE SHOPPING P LTD V/S GANGADHARAN E K

Online Shopping  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/61/2018( Date of Filing : 23 Feb 2018 )1. GANGADHARAN E KPARAYARUKANDY HO,PANAGAD PO,BALUSSERY-673612...........Complainant(s)Versus1. HEAD CUSTOMER SERVICE,NAPTOL ONLINE SHOPPING P LTD13PL SOLUTION...

Case Number: 61

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Date of Filing: 23-02-2018

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Date of Upload: 17-11-2021

Rajasthan

Amazon Online Shopping V/S Chetan Choudhary

Amazon   Online Shopping  

Court Name: Udaipur

Appelant Advocate Chetan Choudhary.

Respondant Advocate

Case Number: 20

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Date of Filing: 14-09-2021

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Date of Upload: 23-09-2021

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Common FAQ

Question : Am I eligible to file case against Online Shopping in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Online Shopping ?

Answer : A complaint may be made against Online Shopping under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.