Court Name: Kannur
Appelant Advocate Anurag.T.C
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/289/2021( Date of Filing : 10 Nov 2021 )1. P.V.ByjuS/o Raghavan,Palayulla Valappil ,Iriveri,Kannur-670613............Complainant(s)Versus1. Naaptol Online Shopping Pvt Ltd.,Rep.by its Managing Director,C/o Post M...
Case Number: 289
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Date of Filing: 10-11-2021
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Date of Upload: 06-01-2023
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/57/2020( Date of Filing : 05 Feb 2020 )1. CHITHRA .M.KMADATHIL KUNNUMMAL ,EKAROOL P.O,UNNIKULAM,BALUSSERY,KOZHIKODE-673574...........Complainant(s)Versus1. NAPTOL ONLINE SHOPPING PVT LTD11,CONOPUS,K...
Case Number: 57
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Date of Filing: 05-02-2020
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Date of Upload: 27-12-2022
Court Name: North East
Appelant Advocate
Respondant Advocate
Case Number: 316
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Date of Filing: 23-08-2012
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Date of Upload: 21-12-2022
Court Name: Kannur
Appelant Advocate
Respondant Advocate
IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/71/2022( Date of Filing : 15 Mar 2022 )1. Balan.TAswathi Lottery,Opp. Kannur Court............Complainant(s)Versus1. Naaptol Online Shopping Pvt.Ltd.,City Tower Complex,Sashitala Aneatghra New Town,Kolkata,West B...
Case Number: 71
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Date of Filing: 15-03-2022
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Date of Upload: 13-12-2022
Court Name: Bhadrak
Appelant Advocate In Person
Respondant Advocate Shri Rahul Sundaram
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONBHADRAKComplaint Case No. CC/39/2021( Date of Filing : 05 Apr 2021 )1. SESHADEV MALLICKAt- Balibil, Po- Ichhapur, Dist- Bhadrak, Pin- 756127BhadrakOdisha...........Complainant(s)Versus1. AMAZON ONLINE SHOPPINGBrigade Gateway, 8th Flo...
Case Number: 39
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Date of Filing: 05-04-2021
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Date of Upload: 30-11-2022
Court Name: East Godwari-II at Rajahmundry
Appelant Advocate INPERSON
Respondant Advocate
Case Number: 17
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Date of Filing: 24-03-2022
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Date of Upload: 26-11-2022
Court Name: Hamirpur
Appelant Advocate
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONHAMIRPURUPCOURT 1Complaint Case No. CC/146/2022( Date of Filing : 19 Jun 2022 )1. ABHILASHA GUPTA94 NEAR SHITLA MATA MANDIR SIKANDARPURA,RATH DISTRICT HAMIRPURHAMIRPURUTTAR PRADESH...........Complainant(s)Versus1. FLIPKART...
Case Number: 146
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Date of Filing: 19-06-2022
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Date of Upload: 02-11-2022
Court Name: Additional DCF, Thane
Appelant Advocate IN PERSON
Respondant Advocate
THANE ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONRoom no. 428 and 429, Konkan Bhavan Annex Building, 4th Floor,C.B.D. Belapur, Navi Mumbai 400 614Complaint Case No. CC/22/90( Date of Filing : 21 Apr 2022 )1. NANDKISHORE GANGARAM PORWALSENIOR CITIZEN, ADDRESS- B-80,...
Case Number: 22
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Date of Filing: 21-04-2022
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Date of Upload: 03-10-2022
Court Name: Bellary
Appelant Advocate P H Manjunath
Respondant Advocate R1 by SM & R4 Exparte
Case Number: 94
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Date of Filing: 12-06-2019
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Date of Upload: 30-12-2022
Court Name: Kachchh
Appelant Advocate Self
Respondant Advocate
Case Number: 20
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Date of Filing: 14-10-2020
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Date of Upload: 03-09-2022
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Question : Am I eligible to file case against Online Shopping in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Online Shopping ?
Answer : A complaint may be made against Online Shopping under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.