Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/458/2017( Date of Filing : 19 Dec 2017 )1. O SHYAMALA SUGATHANKOUSTHUBHAM HOUSE,33/4702,MALAPARAMBA PO,KOZHIKODE-673009...........Complainant(s)Versus1. M/S.NAAPTOL ONLINE SHOPPING PVT LTD & DT DC EXPRES...
Case Number: 458
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Date of Filing: 19-12-2017
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Date of Upload: 03-09-2018
Case Number: 209
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Date of Filing: 12-04-2016
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Date of Upload: 06-09-2021
Court Name: Kannur
Appelant Advocate B.P.Premarajan
Respondant Advocate
Case Number: 67
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Date of Filing: 05-03-2018
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Date of Upload: 07-07-2018
Court Name: StateCommission
Appelant Advocate Shri Vikas Agrawal
Respondant Advocate
Case Number: 18
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Date of Filing: 07-04-2018
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Date of Upload: 09-05-2018
Court Name: Kalahandi
Appelant Advocate
Respondant Advocate
Case Number: 66
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Date of Filing: 23-09-2017
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Date of Upload: 06-06-2018
Court Name: Wayanad
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/6/2018( Date of Filing : 16 Jan 2018 )1. Moidheenkutty Valappil, Nellattuvalappil NV House, Eranhivayal, Kalpetta Post, Wayanad, 673121KalpettaWayanadKerala...........Com...
Case Number: 6
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Date of Filing: 16-01-2018
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Date of Upload: 19-04-2018
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/17/2141. SanakanKattayikonam,Tvpm...........Complainant(s)Versus1. Naaptol Online Shopping Pvt.ltd.Co.New Ashok Nagar, New Delhi.............Opp.Party(s) BEFORE:HON'BLE MR. Sh...
Case Number: 17
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Date of Filing: 31-05-2017
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Date of Upload: 04-04-2018
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/344/20171. SUDHEESH PMISVA FANCY & GIFT CENTRE,CHALAPPURAM PO,KOZHIKODE...........Complainant(s)Versus1. M/S.NAPTOL ONLINE SHOPPING PVT LTDS N 85,GUNDLA POCHAMPALLY VILLAGE,KOMPALLY S.O,RENGAREDDY,TELENG...
Case Number: 344
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Date of Filing: 04-10-2017
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Date of Upload: 06-04-2018
Court Name: Solan
Appelant Advocate Sh. Ajay Sharma
Respondant Advocate
Case Number: 118
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Date of Filing: 23-09-2017
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Date of Upload: 05-03-2018
Court Name: Basti
Appelant Advocate Sanjeev Kumar Buttachyire
Respondant Advocate
Case Number: 232
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Date of Filing: 10-10-2017
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Date of Upload: 24-03-2018
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Question : Am I eligible to file case against Online Shopping in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Online Shopping ?
Answer : A complaint may be made against Online Shopping under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.