Court Name: NCDRC
Appelant Advocate M/S. LUTHRA & LUTHRA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1737 OF 2012(Against the Order dated 28/02/2012 in Appeal No. 600/2009 of the State Commission Rajasthan)1. LUFTHANSA GERMAN AIRLINES12th floor,DLF Building No-10 Tower B DLF City Phase-II GurgaonHarya...
Case Number: 1738
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Date of Filing: 27-04-2012
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Date of Upload: 27-11-2012
Court Name: NCDRC
Appelant Advocate M/S. LUTHRA & LUTHRA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1737 OF 2012(Against the Order dated 28/02/2012 in Appeal No. 600/2009 of the State Commission Rajasthan)1. LUFTHANSA GERMAN AIRLINES12th floor,DLF Building No-10 Tower B DLF City Phase-II GurgaonHarya...
Case Number: 1737
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Date of Filing: 27-04-2012
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Date of Upload: 27-11-2012
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum,Unit-I, Kolkatahttp://confonet.nic.inComplaint Case No. CC/11/1841. Somnath ChattopadhyayFalt no.4, South Point Cooperative Housing Society, 64/1, Jainuddin Mistry Lane, Kolkata-700027.KolkataWB...........Complainant(s)Versus1. Lufthansa Airlines...
Case Number: 11
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Date of Filing: 24-05-2011
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate M/S. LUTHRA & LUTHRA
Respondant Advocate MR. SANJAY KUMAR GHOSH (AMICUS CURIAE)
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3617 OF 2007(Against the Order dated 20/07/2007 in Appeal No. 421/2005 of the State Commission Tamil Nadu)1. LUFTHANSA GERMAN AIRLINES56, JANPATH, NEW DELHI - 110001 -...........Petitioner(s)Versus1. D...
Case Number: 3617
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Date of Filing: 29-10-2007
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Date of Upload: 26-07-2012
Court Name: Mumbai(Suburban)
Appelant Advocate NO
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM MUMBAI SUBURBAN DISTRICT3RD FLOOR, ADMINISTRATIVE BLDG., NR. CHETANA COLLEGE, BANDRA(E), MUMBAI-51.Complaint Case No. CC/10/6501. MR NISHITH MOHAN MISHRA & MRS VANDANA MISHRA1, BERIL HOUSE,WOOD HOUSE ROAD, COLABA, MUMBAI-39............Complainant...
Case Number: 10
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Date of Filing: 09-12-2010
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate M/S. KARANJAWALA & CO.
Respondant Advocate MR. SANJEEV PURI & MR. NAVVEN TIKU
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 72 OF 20021. GENTRA EXPORTS PVT. LTD.HAVING ITS OFFICE AT J - 12 13 ANSA INDUSTRIAL ESTATE SAKI VIHAR ROAD SAKI NAKA ANDHERI EAST MUMBAI - 400 072...........Complainant(s)Versus1. LUFTHANSA CARGOOFFICE AT ...
Case Number: 72
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Date of Filing: 28-02-2002
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Date of Upload: 30-07-2012
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum,Unit-I, Kolkatahttp://confonet.nic.inComplaint Case No. CC/11/3311. Modern Pet Centre86, Sahara Ghosh Para, Kolkata-700133.KolkataWB...........Complainant(s)Versus1. Lufthansa Cargo AG and 3 others55, J.L. Nehru Road, 2nd Floor, Room No. 27, Kolk...
Case Number: 11
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Date of Filing: 20-09-2011
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Date of Upload: 30-11--0001
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum,Unit-I, Kolkatahttp://confonet.nic.inComplaint Case No. CC/09/1921. Pankaj Kr. Jain26, Prince Anwar Shah Road, Kolkata-700033.West Bengal...........Complainant(s)Versus1. Lufthansa German AirlinesITB NSCBI, Airport, Kolkata-700052.West Bengal.......
Case Number: 9
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Date of Filing: 26-05-2009
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate M/S. LUTHRA & LUTHRA
Respondant Advocate IN PERSON
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3949 OF 2010(Against the Order dated 01/06/2010 in Appeal No. 930/2008 of the State Commission Delhi)1. LUFTHANSA GERMAN AIRLINES12th Floor, DLF Building No. 10, Tower B, DLF City, Phase-IIGurgaonHarya...
Case Number: 3949
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Date of Filing: 25-10-2010
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Date of Upload: 01-05-2012
Court Name: NCDRC
Appelant Advocate M/S. NEELAM RATHORE ASSOCIATES
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1984 OF 2011(Against the Order dated 22/03/2011 in Appeal No. 744/2008 of the State Commission Delhi)1. M/S. LUFTHANSA GERMAN AIRLINES12th FLOOR BUILDING NO.10 TOWER B, DLF CITY, PHASE-II, GURGOANHARYA...
Case Number: 1984
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Date of Filing: 02-06-2011
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Date of Upload: 19-10-2011
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Question : Am I eligible to file case against Lufthansa in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Lufthansa ?
Answer : A complaint may be made against Lufthansa under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.