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Lufthansa

Latest Judgments

Total 93 Consumer Court Cases Against Lufthansa.

Gujarat

LUFTHANSA AIRLINES V/S HARISHCHAND KANTILAL VAKHARIYA

Lufthansa Airlines   Lufthansa  

Court Name: Surat

Appelant Advocate SANJAY MITHAIWALA

Respondant Advocate

...

Case Number: 18

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Date of Filing: 28-05-2018

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Date of Upload: 01-02-2019

Delhi

M/S. Lufthansa German Airlines V/S Sarwan Kumar

Lufthansa  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Date-22/10/2018 CC-994/05None for the complainant despite repeated calls.Sh. Anupam, counsel for OP-1.File perused it is found that complainant is not appearing from last many so many dates. Counsel for OP-1 has drawn our attention towards the order dated 21/10/2013 in which Sh. ...

Case Number: 994

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Date of Filing: 20-06-2005

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Date of Upload: 23-10-2018

Maharashtra

LUFTHANSA GERMANA AIRLINES V/S VIKRANT GUGNANI

Lufthansa  

Court Name: StateCommission

Appelant Advocate U B WAVIKAR

Respondant Advocate .

Case Number: 14

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Date of Filing: 17-06-2014

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Date of Upload: 19-09-2018

Haryana

Lufthansa German Airlines V/S Amandeep Singh

Lufthansa  

Court Name: Fatehabad

Appelant Advocate P.k Arora

Respondant Advocate

Case Number: 11

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Date of Filing: 22-03-2018

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Date of Upload: 04-10-2018

NCDRC

SUNIL K. DALAL & ANR. V/S LUFTHANSA GERMAN AIRLINES

Lufthansa  

Court Name: NCDRC

Appelant Advocate M/S. LUTHRA & LUTHRA

Respondant Advocate M/S. LEX ARTIS LEGAL SERVICES LLP

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 388 OF 2018(Against the Order dated 17/01/2018 in Complaint No. 523/2015 of the State Commission Maharashtra)1. LUFTHANSA GERMAN AIRLINESTHROUGH ITS AUTHORIZED REP. R/O. 2ND FLOOR, NOVOTEL PULLMAN HOTEL, CO...

Case Number: 388

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Date of Filing: 12-03-2018

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Date of Upload: 06-09-2018

Delhi

K.D. MARWALA V/S LUFTHANSA GERMAN AIRLINE

Airline   Lufthansa  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision:23.03.2018First Appeal No.870/2013(Arising out of the order dated 01.07.2013 passed in Complaint Case No.170/2007 by the District Consumer Redressal Forum, Sheikh Sarai...

Case Number: 870

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Date of Filing: 12-08-2013

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Date of Upload: 12-04-2018

Tamil Nadu

Lufthansa German Airlines Mumbai V/S R Prabhakar

Lufthansa  

Court Name: Kancheepuram

Appelant Advocate Party in Person

Respondant Advocate D.R.Manmadan,

Case Number: 55

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Date of Filing: 12-07-2013

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Date of Upload: 07-03-2018

Chandigarh

Lufthansa Airlines V/S Sh. Jesrat Singh Sandhoo

Lufthansa Airlines   Lufthansa  

Court Name: DF-II

Appelant Advocate Amarbir Dhaliwal Adv.

Respondant Advocate

DISTIRCT Consumer Disputes Redressal Forum-II, U.T., Chandigarh CC/624 /2017Jesrat Singh Sandhoo Vs. Lufthansa Airlines BEFORE: HON’BLE MR. RAJAN DEWAN, PRESIDENT HON’BLE MRS. PRITI MALHOTRA, MEMBER PRESENT: Sh.Amarbir Dhaliwal, Counsel for the complainant.Dated : 23...

Case Number: 624

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Date of Filing: 21-08-2017

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Date of Upload: 30-08-2017

Telangana

Lufthansa German AirlinesOffice V/S Naga Sindhura Kettineni Do. K.V. Krishna

Lufthansa  

Court Name: Khammam

Appelant Advocate Sri T Ramesh Babu

Respondant Advocate Sri K Ravindranath

DISTRICT CONSUMER FORUMOPPOSITE CSI CHURCHVARADAIAH NAGARKHAMMAM 507 002TELANGANA STATEComplaint Case No. CC/10/501. Naga Sindhura Kettineni Do. K.V. KrishnaNaga Sindhura Kettineni Do KV Krishna H.No.11-3-43/1, Balaji Nagar, Khammam KhammamAndhra Pradesh...........Complainant(s)V...

Case Number: 10

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Date of Filing: 01-06-2010

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Date of Upload: 16-10-2017

Chandigarh

LUFTHANSA AIRLINES V/S Smt. Neerja Sharma

Lufthansa Airlines   Lufthansa  

Court Name: DF-II

Appelant Advocate Sh. M.S.Ghuman Adv.

Respondant Advocate Sandeep Suri,Adv Joy Preet Melu,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARHConsumer Complaint No:516 of 2015Date of Institution:15.09.2015Date of Decision:03.04.20171] Smt.Neerja Sharma, R/o H.No.67, Sector 28-A, Chandigarh.2] Col.Avnish Sharma (Retd.), R/o House No.67, Sector 28-A, Chandigar...

Case Number: 516

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Date of Filing: 16-09-2015

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Date of Upload: 27-04-2017

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Common FAQ

Question : Am I eligible to file case against Lufthansa in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Lufthansa ?

Answer : A complaint may be made against Lufthansa under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.