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Lufthansa

Latest Judgments

Total 93 Consumer Court Cases Against Lufthansa.

Kerala

Lufthansa Airlines V/S Lini Joseph

Lufthansa Airlines   Lufthansa  

Court Name: Palakkad

Appelant Advocate M.P. Ravi and M.J. Vince

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD Near District Panchayath Office, Palakkad - 678 001, KeralaComplaint Case No. CC/140/2021( Date of Filing : 14 Sep 2021 )1. Lini JosephD/o. Joseph A, Residing at Rosevilla,Ummini Railway Colony, Kallekulangara P.O, Akathet...

Case Number: 140

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Date of Filing: 14-09-2021

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Date of Upload: 06-05-2023

Punjab

Lufthansa Group Airline V/S Kulwant Kaur

Airline   Lufthansa  

Court Name: Nawanshahr

Appelant Advocate Gulshan Rana

Respondant Advocate BPS Panesa Op1,Ravinder Parmar Op2,Jatin Sharma Op3,Sukhjit Singh Sahota Op4

Case Number: 94

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Date of Filing: 26-10-2022

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Date of Upload: 06-03-2023

Delhi

RAJEEV VEDERAH V/S LUFTHANSA GERMAN AIRLINES

Lufthansa  

Court Name: StateCommission

Appelant Advocate NEELAM RATHORE

Respondant Advocate

Case Number: 791

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Date of Filing: 08-08-2014

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Date of Upload: 01-03-2023

NCDRC

LUFTHANSA GERMAN AIRLINES & ORS. V/S HARSHARN KAUR DHALIWAL

Lufthansa  

Court Name: NCDRC

Appelant Advocate MR. MUNISH GOEL & MR. NAVREET DHALIWAL

Respondant Advocate M/S. DSK LEGAL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 702 OF 2021(Against the Order dated 29/01/2020 in Complaint No. 95/2019 of the State Commission Chandigarh)1. HARSHARN KAUR DHALIWALW/O PARAMJEET SINGH DHALIWAL, R/O HOUSE NO.2254, SECTOR-35-C, CHANDIGARH.....

Case Number: 702

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Date of Filing: 12-10-2021

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Date of Upload: 20-01-2023

NCDRC

HARSHARN KAUR DHALIWAL & 2 ORS. V/S LUFTHANSA GERMAN AIRLINES

Lufthansa  

Court Name: NCDRC

Appelant Advocate M/S. LUTHRA & LUTHRA

Respondant Advocate MR. MUNISH GOEL & MR. NAVREET DHALIWAL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 396 OF 2020(Against the Order dated 29/01/2020 in Complaint No. 95/2019 of the State Commission Chandigarh)1. LUFTHANSA GERMAN AIRLINESTHROUGH ITS AUTHORISED REPRESENTATIVE, NOVOTEL PULLMAN HOTEL, 2ND FLOOR...

Case Number: 396

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Date of Filing: 12-03-2020

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Date of Upload: 20-01-2023

Punjab

Lufthansa Group Airlines V/S Shushma Rani

Lufthansa  

Court Name: Nawanshahr

Appelant Advocate Gulshan Rana

Respondant Advocate Sh. Sukhjit Singh Op 4&5

Case Number: 97

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Date of Filing: 23-12-2021

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Date of Upload: 21-07-2022

Karnataka

Lufthansa german airlines V/S Mahesh Gupta K

Lufthansa  

Court Name: Bengaluru Rural

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONALDISTRICT CONSUMER DISPUTES REDRESSAL FORUMB.M.T.C. BUS STAND, SHANTHI NAGAR, BENGALURU.Complaint Case No. CC/09/2017( Date of Filing : 12 Apr 2017 )1. Mahesh Gupta KS/o Mallikarjun Gupta Aged about 38 years R/at B-307, Deepica Resi...

Case Number: 9

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Date of Filing: 12-04-2017

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Date of Upload: 07-08-2021

Chandigarh

Lufthansa German Airlines V/S Harsharn Kaur Dhaliwal

Lufthansa  

Court Name: StateCommission

Appelant Advocate Aman Dhir & Navreet Dhaliwal Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHComplaint case No.:95 of 2019Date of Institution:02.05.2019Date of Decision:29.01.2020Harsharn Kaur Dhaliwal, aged 60 years w/o Paramjeet Singh Dhaliwal, R/o House no.2254, Sector 35-C, Chandigarh.……Compla...

Case Number: 95

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Date of Filing: 02-05-2019

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Date of Upload: 03-02-2020

Maharashtra

MR.MAHESH B.SHEDBAL AND ORS V/S LUFTHANSA GERMAN AIRLINES

Lufthansa  

Court Name: StateCommission

Appelant Advocate L & L PARTNER

Respondant Advocate

Case Number: 19

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Date of Filing: 27-09-2019

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Date of Upload: 16-12-2019

Tamil Nadu

Lufthansa german airlines and another V/S M.T.Krishnaram

Lufthansa  

Court Name: Madurai

Appelant Advocate R.Aravindan

Respondant Advocate

Case Number: 145

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Date of Filing: 25-07-2006

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Date of Upload: 02-12-2019

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Common FAQ

Question : Am I eligible to file case against Lufthansa in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Lufthansa ?

Answer : A complaint may be made against Lufthansa under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.