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Lufthansa

Latest Judgments

Total 93 Consumer Court Cases Against Lufthansa.

Chandigarh

Lufthansa German Airlines V/S Harsharn Kaur Dhaliwal

Lufthansa  

Court Name: StateCommission

Appelant Advocate Shashank Shekhar Sharma

Respondant Advocate

State Consumer Disputes Redressal CommissionU.T., ChandigarhMA/262/2023 & MA/40/2024InCC/95/2019 Harsharan Kaur DhaliwalVs.Lufthansa German Airlines & Ors.BEFORE:JUSTICE RAJ SHEKAHR ATTRI, PRESIDENTSH. RAJESH K. ARYA, MEMBERARGUED BY:Sh. Munish Goel, Advocate for the comp...

Case Number: 40

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Date of Filing: 15-01-2024

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Date of Upload: 27-05-2024

Delhi

BRIGADIER RAJPAL SINGH SHERGILL V/S LUFTHANSA GERMAN AIRLINES

Lufthansa  

Court Name: StateCommission

Appelant Advocate MOHIT BAKSHI / HARSHUL CHOUDHARY

Respondant Advocate

Case Number: 61

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Date of Filing: 29-08-2023

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Date of Upload: 02-04-2024

Punjab

Lufthansa Group Airline V/S Kulwant Kaur

Airline   Lufthansa  

Court Name: Nawanshahr

Appelant Advocate Gulshan Rana

Respondant Advocate Sh BPS Panesar JD

Case Number: 52

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Date of Filing: 03-11-2023

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Date of Upload: 23-02-2024

Karnataka

Lufthansa German Airlines V/S 1. K.R. Sahasranam

Lufthansa  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

Case Number: 79

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Date of Filing: 18-03-2023

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Date of Upload: 20-01-2024

Uttar Pradesh

LUFTHANSA AIRLINES V/S NIKITA PANDEY

Lufthansa Airlines   Lufthansa  

Court Name: Gautam Buddha Nagar

Appelant Advocate DEBOSHREE PODDER

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/624/2023( Date of Filing : 11 Aug 2023 )1. NIKITA PANDEYFLAT 161,WINDSOR GREENS,PLOT NO F28 SECTOR 50 ,NOIDAGAUTAM BUDDHA NAGARUTTAR PRADESH...........Complainant...

Case Number: 624

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Date of Filing: 11-08-2023

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Date of Upload: 04-01-2024

Chandigarh

Lufthansa Airlines V/S Ankit Aggarwal

Lufthansa Airlines   Lufthansa  

Court Name: DF-I

Appelant Advocate Manav Bajaj

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 239 OF 2023Ankit Aggarwal Vs The Authorized Representative Lufthansa AirlinesBEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBERPRESENT: Complainant in person.Sh.Kartik Parmod Goyal, Adv...

Case Number: 239

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Date of Filing: 02-05-2023

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Date of Upload: 08-11-2023

Punjab

Lufthansa General Airlines V/S Parveen Kumar

Lufthansa  

Court Name: Ludhiana

Appelant Advocate Jaswinder Singh Adv.

Respondant Advocate Ankur Ghai adv

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No: 129 dated 10.08.2020. Date of decision: 12.10.2023.Parveen Kumar aged 45 years S/o. Hans Raj, R/o. #14808, Bhagwan Nagar, main Market, Mohalla Parbhat Nagar, Dholewal, Ludhiana, Punjab. ..…Complai...

Case Number: 20

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Date of Filing: 10-08-2020

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Date of Upload: 20-10-2023

Delhi

LUFTHANSA GERMAN AIRLINES V/S PADMAVATHY SRINIVASAN AND ANR

Lufthansa  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 328

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Date of Filing: 04-07-2015

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Date of Upload: 03-07-2023

Delhi

LUFTHANSA GERMAN AIRLINES V/S PADMAVATHY SRINIVASAN AND ANR

Lufthansa  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 765

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Date of Filing: 04-07-2015

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Date of Upload: 03-07-2023

Karnataka

Mr.Ashok Prabhu V/S M/s. Lufthansa German Airlines,

Lufthansa  

Court Name: StateCommission

Appelant Advocate D S K Legal

Respondant Advocate

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.Revision Petition No. RP/6/2023( Date of Filing : 28 Mar 2023 )(Arisen out of Order Dated 27/06/2022 in Case No. Complaint Case No. CC/76/2022 of District Bangalore 4th Additional)1. M/s. Lufthansa Ge...

Case Number: 6

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Date of Filing: 28-03-2023

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Date of Upload: 21-07-2023

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Common FAQ

Question : Am I eligible to file case against Lufthansa in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Lufthansa ?

Answer : A complaint may be made against Lufthansa under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.