Irctc
Latest Judgments
Total 105 Consumer Court Cases Against Irctc.
IRCTC WEST ZONE V/S MEHULKUMAR MAHESHBHAI KATHARIYA
Court Name: Surat Addl
Appelant Advocate AMIT SHAH
Respondant Advocate B.A.DALAL/SHREYASH DESAI
Case Number: 15
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Date of Filing: 08-10-2015
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Date of Upload: 27-03-2018
IRCTC V/S PRITPAL SINGH
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer Complaint no. 1140/2014 Date of Institution 15/12/2014 Order reserved on 05/12/2017 Date of Order 06/12/2017 In matter ofMr. Pr...
Case Number: 1140
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Date of Filing: 15-12-2014
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Date of Upload: 21-12-2017
IRCTC V/S SHASHANK
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer Complaint no. 251/2014 Date of Institution 12/03/2014 Order reserved on 25/09/2017 Date of Order 28/09/2017 In matter ofMr. Sha...
Case Number: 251
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Date of Filing: 12-03-2014
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Date of Upload: 12-10-2017
Rakesh Kumar Gupta V/S IRCTC Kolkata Office
Court Name: StateCommission
Appelant Advocate Mr. Debangshu Dinda
Respondant Advocate In-Person.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1152/2015(Arisen out of Order Dated 14/09/2015 in Case No. Complaint Case No. CC/247/2015 of District Kolkata-II(Central))1. IRCTC Kolkata Office3, Koilaghata Stree...
Case Number: 1152
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Date of Filing: 14-10-2015
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Date of Upload: 04-08-2017
YASHPAL KHILARI V/S INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED IRCTC
Court Name: StateCommission
Appelant Advocate P C SHARMA
Respondant Advocate YASHPAL KHILARI
Case Number: 0
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Date of Filing: 03-05-2016
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Date of Upload: 21-07-2017
Manish Gupta V/S IRCTC Ltd, Manager
Court Name: StateCommission
Appelant Advocate Dhirendra Pandey
Respondant Advocate
Case Number: 3
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Date of Filing: 05-07-2017
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Date of Upload: 21-07-2017
Case Number: 15
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Date of Filing: 19-08-2015
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Date of Upload: 31-07-2017
IRCTC V/S Kanwar Rajinder Singh
Court Name: StateCommission
Appelant Advocate Kanwar Pahul Singh
Respondant Advocate
Case Number: 11
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Date of Filing: 19-04-2017
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Date of Upload: 21-06-2017
Case Number: 408
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Date of Filing: 11-08-2015
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Date of Upload: 01-10-2018
Case Number: 14
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Date of Filing: 04-06-2014
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Date of Upload: 21-03-2017
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.