Irctc
Latest Judgments
Total 105 Consumer Court Cases Against Irctc.
M/S. IRCTC Head Office V/S Sushovan Guha Ray
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./963/2013 Dated:In the matter of:Sushovan Gupta Ray,WZ-86/C, FF/1, Raj Nagar,Part-II, Palam Col...
Case Number: 963
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Date of Filing: 29-10-2013
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Date of Upload: 20-11-2018
IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Rajendra Kumar Noatia.
Court Name: West Tripura
Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhuri.
Respondant Advocate Mr.A.De.
DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 110 OF 2017Shri Rajendra Kumar Noatia,S/O- Shri Khal Singh Noatia,Adviser Chowmuhani, Krishnanagar,Director of Panchayat, Govt. of Tripura,Gurkhabasti, P.N. Complex, P.O. Kunjaban,P.S. West Agar...
Case Number: 110
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Date of Filing: 25-09-2017
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Date of Upload: 15-11-2018
IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Jitendra Debbarma.
Court Name: West Tripura
Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.
Respondant Advocate Mr. A. De.
DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 111 OF 2017Shri Jitendra Debbarma,S/O- Shri Khirode Debbarma,Inspector of School, Khowai Tripura. Home Address:Old Kalibari Lane, Krishnanagar,Western side of Magnet Club,P.O.- Agartala, P.S. We...
Case Number: 111
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Date of Filing: 10-10-2017
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Date of Upload: 15-11-2018
Case Number: 428
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Date of Filing: 27-08-2013
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Date of Upload: 16-10-2018
Case Number: 429
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Date of Filing: 27-08-2013
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Date of Upload: 16-10-2018
IRCTC North Zone V/S Vivek Batra
Court Name: DF-II
Appelant Advocate In Person
Respondant Advocate Bhuvan Luthra
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:233 of 2018Date of Institution:23.04.2018Date of Decision:28.09.2018Vivek Batra, Resident of House No.1004, First Floor, Sector 44-B, Chandigarh 160047 ……..ComplainantVersusIRC...
Case Number: 233
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Date of Filing: 23-04-2018
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Date of Upload: 09-10-2018
Case Number: 958
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Date of Filing: 18-08-2017
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Date of Upload: 27-09-2018
M/S. IRCTC V/S Brij Bhushan
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 688/2014 Dated:In the matter of: Dr.Brij Bhushan,X-11, type 4 Spl,HUDCO Place,Andrews Ganj,New Delhi-110049. ...
Case Number: 688
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Date of Filing: 09-09-2014
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Date of Upload: 29-09-2018
IRCTC V/S GHANSHYAM
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/16/370( Date of Filing : 30 May 2016 )1. GHANSHYAMA-29 SEWAKPARK EXTN UTTAMNAGAR ...........Complainant(s)Versus1. IRCTCCOPORATE OFFICE PARLIMENT STREET, ...
Case Number: 16
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Date of Filing: 30-05-2016
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Date of Upload: 10-07-2018
IRCTC V/S Satyajit Saha
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/144/2017( Date of Filing : 24 Apr 2017 )1. Satyajit SahaS/o Ashim Saha, 195/1A (333), GT Road, Rajabagan, P.O. - Baidyabati, ...
Case Number: 144
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Date of Filing: 24-04-2017
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Date of Upload: 16-05-2018
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.