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Irctc

Latest Judgments

Total 103 Consumer Court Cases Against Irctc.

Tripura

IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Jitendra Debbarma.

Irctc   Railway  

Court Name: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr. A. De.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 111 OF 2017Shri Jitendra Debbarma,S/O- Shri Khirode Debbarma,Inspector of School, Khowai Tripura. Home Address:Old Kalibari Lane, Krishnanagar,Western side of Magnet Club,P.O.- Agartala, P.S. We...

Case Number: 111

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Date of Filing: 10-10-2017

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Date of Upload: 15-11-2018

Madhya Pradesh

IRCTC V/S Rakesh Budhrani

Irctc  

Court Name: Jabalpur-II

Appelant Advocate Rajesh Nema

Respondant Advocate

Case Number: 428

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Date of Filing: 27-08-2013

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Date of Upload: 16-10-2018

Madhya Pradesh

IRCTC V/S Rakesh Budhrani

Irctc  

Court Name: Jabalpur-II

Appelant Advocate Rajesh Nema

Respondant Advocate

Case Number: 429

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Date of Filing: 27-08-2013

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Date of Upload: 16-10-2018

Chandigarh

IRCTC North Zone V/S Vivek Batra

Irctc  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Bhuvan Luthra

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:233 of 2018Date of Institution:23.04.2018Date of Decision:28.09.2018Vivek Batra, Resident of House No.1004, First Floor, Sector 44-B, Chandigarh 160047 ……..ComplainantVersusIRC...

Case Number: 233

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Date of Filing: 23-04-2018

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Date of Upload: 09-10-2018

Rajasthan

IRCTC V/S SHUBHAM

Irctc  

Court Name: Alwar

Appelant Advocate SAIR SINGH

Respondant Advocate

Case Number: 958

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Date of Filing: 18-08-2017

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Date of Upload: 27-09-2018

Delhi

M/S. IRCTC V/S Brij Bhushan

Irctc  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 688/2014 Dated:In the matter of: Dr.Brij Bhushan,X-11, type 4 Spl,HUDCO Place,Andrews Ganj,New Delhi-110049. ...

Case Number: 688

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Date of Filing: 09-09-2014

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Date of Upload: 29-09-2018

Delhi

IRCTC V/S GHANSHYAM

Irctc  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/16/370( Date of Filing : 30 May 2016 )1. GHANSHYAMA-29 SEWAKPARK EXTN UTTAMNAGAR ...........Complainant(s)Versus1. IRCTCCOPORATE OFFICE PARLIMENT STREET, ...

Case Number: 16

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Date of Filing: 30-05-2016

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Date of Upload: 10-07-2018

West Bengal

IRCTC V/S Satyajit Saha

Irctc  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/144/2017( Date of Filing : 24 Apr 2017 )1. Satyajit SahaS/o Ashim Saha, 195/1A (333), GT Road, Rajabagan, P.O. - Baidyabati, ...

Case Number: 144

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Date of Filing: 24-04-2017

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Date of Upload: 16-05-2018

Gujarat

IRCTC WEST ZONE V/S MEHULKUMAR MAHESHBHAI KATHARIYA

Irctc  

Court Name: Surat Addl

Appelant Advocate AMIT SHAH

Respondant Advocate B.A.DALAL/SHREYASH DESAI

Case Number: 15

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Date of Filing: 08-10-2015

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Date of Upload: 27-03-2018

Delhi

IRCTC V/S PRITPAL SINGH

Irctc  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, EAST, Govt of NCT Delhi CONVENIENT SHOPPING CENTRE, 1st FLOOR, SAINI ENCLAVE, DELHI 110092 Consumer Complaint no. 1140/2014 Date of Institution 15/12/2014 Order reserved on 05/12/2017 Date of Order 06/12/2017 In matter ofMr. Pr...

Case Number: 1140

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Date of Filing: 15-12-2014

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Date of Upload: 21-12-2017

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Common FAQ

Question : Am I eligible to file case against Irctc in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Irctc ?

Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.